West Springfield Terrace

I thoroughly enjoy living at West Springfield Terrace and highly recommend the community to anyone in the DC metro area. I have lived at WS Terrace since spring of 2016. My apartment is nice and spacious, and in the time I've lived here, any maintenance request that I have has been answered promptly and professionally by the maintenance staff. I only have good things to say about the front office in the community. They are always polite, courteous, and professional in resolving any issues I have had. I have also noticed several infrastructure improvements to our parking lot, the pool, and the addition of FIOS to our community since I have lived there. The community is conveniently located near several commuting options, shopping centers, parks, and the newly renovated Springfield Mall. I have a young daughter (10 mo) and I find the community to be very family friendly. My neighbors are very friendly and kind overall. That's the best thing about WS Terrace: the people and the sense of community. Whenever I arrive back at my apartment, it feels like I am coming home.

I absolutely love this community. The office staff - Sharan and Ashley are always so helpful and go above and beyond. Patricia always listens and takes care of the tenants. The Maintenance Staff = TOP NOTCH! Clean and friendly environment and a place you can feel safe at.

The property is clean, the area is nice. The apartments are in good condition to be older. They have overall been well-maintained. Sharan and Ashley are very friendly. In an attempt to not be long-winded, the property manager, Patricia has been responsive whenever I have had any issue and while not always the expected or most desired result, she does go out of her way to provide a good level of customer service and interaction. She reaches out promptly, addresses all concerns and empathizes with the residents. This is a nice community and the residents are fortunate that when the management changed over from Home Properties to Harbor Group that it went as smoothly as it did and they retained the original leasing office staff. I have been through a property having a change in management before and the property was ran in the ground. This didn't happen here. I recommend this community to anyone looking to rent an apartment. It is also in an ideal location, next to (walking distance) Whole Foods, Giant, CVS, Walgreens, and many restaurants.

We have lived in this community for more than three years and it has been an exceptional experience. The management staff is wonderful and the maintenance staff is very prompt and thorough. We choose to stay here because the service can't be beat, nor the price. Additionally, this community is very family friendly. There are lots of small children and senior citizens, so it is a quiet community. I have two toddlers and it is so nice to not have to be concerned about noise, since our neighbors are consistently considerate through the years. We love being able to walk to restaurants and shopping. As long as we are renting locally, this community is where to we choose to stay because it is a breath of fresh air! Job well done, Patricia & Co! :)