Bryan Fenters - State Farm Insurance Agent

Bryan and his staff are excellent to work with, they are friendly courteous,and professional. They were able to give me better insurance at a cheaper premium, thanks Bryan and Brittany.

On Friday afternoon, I entered Bryan Fenters State Farm office with my companion Abby (my dog). Had a few questions & technical support issues with the Drive Safe & Save app. Judy was very kind, helpful & polite answering all my questions. In the meantime, Abby was off investigating the whole office. I was waiting to speak with Brittany about the Drive Safe & Save app, she was currently speaking to a customer on the phone. After speaking with her customer, Judy introduced me to Brittany. Brittany was very kind, polite & knowledgeable. Brittany assisted me with my issues while Bryan Fenters walked in the office & started playing with Abby. Bryan joined our conversation assisting in solving my issues with the Drive Safe & Save app. My questions & issues were resolved.
This office is a welcoming environment for Abby & I. Friendly, kind, helpful & knowledgeable. I've been with Bryan Fenters since 2019 & a State Farm customer since 2012. I don't post reviews but for Bryan Fenters, State Farm & employees, today I will. If you're looking for good people who are kind, knowledgeable, family oriented & have a dog friendly environment. This office is for you.

Bryan Fenters and his team are above exceptional. Everyone goes above and beyond to see that needs are met and customers are well taken care of. Bryan Fenters and the State Farm Team of Franklin , VA are not a business...they are family!

Britney was so polite and helpful . Answered all questions and ran quotes for everything for us. Bryan is very easy to talk to and run various scenarios. 10/10 recommend!!!!

I was able to cut the cost of my monthly insurance nearly in half with their help. It was quick and easy, and Britney gave the best advice towards which plan made most sense for me. 10/10 Recommend.