Category: | Store, Health, |
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Address: | 100 Bailey Dr, Franklin, VA 23851, USA |
Postal code: | 23851 |
Phone: | (757) 562-6101 |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I visited this office for the first time today to have my eyes checked because of itchiness and swelling. I was blown away by how friendly, professional, and attentive each and every person I interacted with was. They were able to fit me in the same day I called to schedule the appointment. When I arrived I was called back to an exam room within minutes of checking in and the issue that brought me in was thoroughly assessed. Dr. Slagle was kind, informative, and patient. He took the time to explain the diagnosis, his treatment plan, and preventative steps I can take in the future to avoid a recurrence. He wrote down the names of the ingredients to look for when I purchase over the counter drops and told me if my insurance didn't cover the prescription to call back and he'd find an affordable alternative. I was able to check out and pay promptly and the entire visit took less than 40 minutes. My prescription was called in immediately as promised. I wish every experience with medical appointments was as seamless as this one. I will be dropping my normal eye doctor and making this office and Dr. Slagle my eye care provider for future eye exams.
Joann and Burdette nicest people in the world. Hometown service that you will not find at many Drs. Service that can't be beat.
Today was my son first visit there and the staff and doctor was absolutely amazing to me n my son well accommodating for him
This was my first exam at Gatten Eye Care. I scheduled an appointment, and within 2 hours Wanda called me back and said there had been a cancellation and they could see me same-day! Since it was short notice and happened so quickly, I had to bring my 3 kids with me (10, 3, and 6mo. old). The ladies were SO nice, patient, and understanding. I really appreciated that the staff made us genuine feel welcome and didn't show the slightest annoyance that I had to bring the kids. The level of care from everybody was outstanding. Love them. Thank you guys!
I have been a patient since kindergarten. I have always had a wonderful experience and look forward to catching up yearly with the staff. Dr. Gattrn has always been personable, friendly and concerned about my vision. I would highly recommend him and his staff.