Meineke Car Care Center

Nemo was straight up with me about the condition of my jeep and I absolutely appreciate him, his honesty, integrity. I would definitely recommend his business to anyone that needs work done on their vehicle. He's a straight up dude👍🏾

We had to make an emergency stop on our 7 hour road trip due to a nail in the tire. We pulled off at the first exit and the first stop said it would be at least a 4 hour wait. With 2 kids in the vehicle and a truck bed full of bags, we knew that would not work. They pointed us to Meineke and we are so glad they did. They not only took our truck immediately, but they gave a recommendation for a fantastic diner within walking distance so our girls could get something to eat while we waited. Both experiences were absolutely fantastic. This is a stand up business that cares about their customers!! I hope I don't get another nail in the tire, but if I do, I hope it is near Meineke in Hampton, VA.

I had been calling around for a state inspection & Meineke was the only place that offered an appointment. They couldn't guarantee I would have it done by today, but after waiting & being able to come in an hour earlier than my original appointment, they were able to get it done before they closed. They fully explained & gave examples I could understand as to what was going on with my older car. It was great customer service making me feel like my car was doing better than expected! They gave me a list of things that needed attention immediately & things needing to be done in the near future. I appreciated getting a detailed estimate so I can plan out when I would be able to get those things replaced/repaired. I also appreciated hearing that they have a payment plan. Anytime there was more than 1 customer in the waiting area, someone else would come over to help us. Very well managed & will definitely be back. Thank you!!

In my experience, I find it rare to find great mechanics who aren't there for the money but to help the people. Today was my first time I ever inquired for there services and I couldn't be more thankful. Instead of trying to pitch a sale of a catalytic converter, the mechanic spent almost an hour explaining to me how I can diagnose and some simple tests for what is causing my catalytic converter to lose efficiency. He saw I had an interest and to learn and fueled my fire. I know of course, time to explain like that may not always be available depending on the time of day/how busy they are, but this experience truly made my day. If I'm unable to fix it, I am 10/10 coming back and 10/10 recommend.

I have been taking my vehicles here for over 10 years plus. Service is outstanding. I trust Ray and Nemo and team with all my vehicle needs as well as my daughter's. They are honest and trustworthy. Highly recommend.