Trustcare Home Medical Equipment, Inc.

As a healthcare professional, I have had the pleasure of working with Trustcare Home Medical for over 12 years. Even in the midst of ongoing reimbursement changes, this company has been a solid, trusted company seamlessly serving their clients and the community. I have found them to be committed to quality products and dedicated service. In my role as a therapist, I continually receive valuable and professional help from every member of the Trustcare team. It is not uncommon to witness technicians going out of their way to accommodate a client's needs, or to receive assistance from the office staff acting on behalf of the patients I am working with. In addition, I have complete confidence in the thorough ATP evaluations they provide, repeatedly seeing that my patients have received exactly what they need for their best quality of life. Working with Trustcare ensures great outcomes for my patients, and this company comes highly recommended by myself and my fellow peers!

Joel Burkett and the team in the office are absolutely amazing. We had to deal with lots of unnecessary problems due to mistakes with insurance as well as my being hospitalized almost weekly, however, they went above and beyond to help me get a wheelchair that fits my needs. I have been able to get in and out of bed and make my own food and drink without extra assistance for the first time in 6 years. As a paraplegic I can't tell you how much this has meant to me. Joel is extremely knowledgeable about what will work best for the individual as well as the available products and insurance and he is so kind and truly cares about the people he helps.

You can not receive better more professional, more capable, and more personal service than what Trustcare provides. My service representative Bob (Salem office) is incredible. Period.

He is so comfortable with every task that he is amazing to watch. He is also as humble as anyone I know and for that high personal quality I can tell you he is highly respected.

I've been a trusting Trustcare client for nearing 8 years. Their sales director Rob and service manager Mike (Salem office) keeps me informed of improved products and always tries to ensure timely responses to orders.

Was really pleased with the costumer service. They were quick to help with some problems I was having with two scooters. They were ready to go next day. They didn't charge any crazy fee to just look at them. I'd definitely deal with them again.

Excellent dealing super fast . Had my replacement part before original vendor returned my call . Complete department showed personal interest with my need . Thanks guys and gals I will be dealing with you in the future.
Jimmy Wallace