Address: | 1232 Careybrook Dr, Henrico, VA 23238, USA |
---|---|
Postal code: | 23238 |
Phone: | (804) 324-3365 |
Website: | http://www.landmarkattuckahoe.com/ |
Monday: | 9:00 AM – 5:00 PM |
---|---|
Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 9:30 AM – 3:30 PM |
Sunday: | Closed |
Since the new ownership, the company has greatly improved! Fiona, the manager, is very responsive. Maintenance is very responsive and on it. Keep up the great work.
The customer service, at Landmark at Tuckahoe Apartments, is quite possibly the best in the world. The men and women in the leasing office strive to put the customers and the residents first, every time. They will never let you feel like you are second in line, as they have a thorough procedure for any possible issue, so they can help solve it as quickly and efficiently as possible, without surrendering their quality of work. They answer every call and every email In a very timely manner and answer any questions I have with great structure and detail. I have lived in the Landmark apartments, formerly known as the Wilton apartments, for a combined total of almost 9 years now and I have never had an issue. I very highly recommend this place. 10/10!
Tabytha handled the entire process of our lease and from day one has gone above and beyond! Originally we thought our move out date was sooner but it ended up being for the fall but she was so patient and stayed on top of finding a unit perfect for our little family. During these uncertain times she made us feel comfortable and confident with our move. I worked in property management as an assistant for commercial properties for two large companies and didn’t go to residential because it can be more difficult at times but she is a pro! Patient, kind, trustworthy, and the biggest is I really think she cares! So thankful!