Category: | Meal takeaway, Restaurant, Store, |
---|---|
Address: | 11298 Patterson Ave, Richmond, VA 23233, USA |
Postal code: | 23233 |
Phone: | (804) 740-9480 |
Website: | https://locations.arbys.com/va/richmond/11298-patterson-avenue.html |
Monday: | 10:00 AM – 9:00 PM |
---|---|
Tuesday: | 10:00 AM – 9:00 PM |
Wednesday: | 10:00 AM – 9:00 PM |
Thursday: | 10:00 AM – 9:00 PM |
Friday: | 10:00 AM – 9:00 PM |
Saturday: | 10:00 AM – 9:00 PM |
Sunday: | 10:00 AM – 9:00 PM |
Drive thru was easy and quick theday I was there. Service was fast and friendly.
Very nice experience. We were greeted quickly when we entered by very pleasant associates. Our order was brought to us quickly and everything was correct. We really enjoyed the meal and the experience. The restaurant was very clean.
The food's good.
I'll miss the old restaurant layout, before the remodeling -- not many Arby's locations had a tree growing in the middle of it -- and the new version is definitely a different vibe. Went from a sort of comfortably retro atmosphere to a very much modernized look. Not that it's a bad thing. The restaurant was very clean, bustling with staff. I've eaten here several times, and can confirm that the food is decent quality. I'd forgotten how much I liked the strawberry shakes.
My only quibble with the updated store layout (and I've noticed this in other Arby's locations, too) is the fact that the menu, instead of being blazoned across the wall up above the cash registers, is instead printed on these little placards below eye level. It's harder to read while standing in line, thinking over what sort of food to order. Once you get to the front of the line, there's the pressure of having to order so you don't hold up the customers behind you. I assume this change was mandated by corporate -- if there's any way to make menus easier to read (maybe by having pamphlet versions that people could pick up at the door? used to be done at some places, but obviously impractical while COVID is around), that would be wonderful.
Also, the cookies are still nice, but I can remember they tasted much better when I was a kid. Not like that's the main attraction, here. The important thing is the sandwiches, and those are still good. (My typical order: beef and cheddar, with potato cakes, and then stick the potato cakes inside the sandwich for the added texture and flavor. I've still been able to order potato cakes at several Arby's locations, and the news that Arby's was discontinuing the item came as a bad shock. Tell corporate to bring them back! I suppose I could always make do with sticking fries into a sandwich, but it's not the same.)
Just remodel this store and its very nice. The employees were very nice, checked on me twice to see if I needed anything. Food was served quickly, the order was correct and food was hot. Can highly recommend