Category: | Doctor, Health, |
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Address: | 5510 Whiteside Rd, Sandston, VA 23150, USA |
Postal code: | 23150 |
Phone: | (804) 737-0992 |
Website: | http://www.oralfacialsurgery.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:30 AM – 3:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Awesome experience, Im very thankful they was able to work me in today! My overall experience was totally AWESOME!! Dr. Phelps and staff are GREAT!! Highly recommended!
Unfortunately, since birth, my oral health has not been ideal. As an adult, I've made it worse due to poor habits, namely smoking. Trying desperately to quit and I encourage others to as well, horrible drug nicotine is.
I have had many bad experiences with dentists, either in terms of a judgemental attitude or poor "bedside manner". I endured some horrible things as a child and anyone being close to me in a vulnerable situation is tough for me to handle. And if I'm patronized ("oh, you're just afraid") it makes things so much worse.
I explained this to Dr. Phelps on my consultation appointment and he completely understood. He was compassionate and understanding.
I had a molar extraction and a graft placement today. Dr. Phelps and his staff were absolutely fantastic. They did everything in their power to make sure that I was comfortable throughout the procedure.
One thing that I will always remember from this experience was when one of the assistants noticed that I was under a lot of stress during the extraction and held my hand throughout the remainder. This level of humility is unfortunately lacking and that simple gesture helped more than any drug ever could. True compassion for a patient and I cannot thank her enough.
I am so thankful for this staff, from the front desk on. These are great people and I am so thankful that I went here. Coming from a guy who is stubborn as a mule and with the issues outlined above, that's saying a lot.