(June 27, 2019, 12:18 pm)
I had bought the Borghese 3 Drawer Hall Chest from Z Gallerie, and it quickly became my favorite piece of furniture. However, a few weeks ago while I was moving the top mirrored piece shattered and I was devastated. I quickly called Z Gallerie to see if they could get me a replacement from the manufacturer - they told me that I had to just buy a whole brand new chest (for $1,000+). I decided not to give up on my quest for a replacement and figured out that it was manufactured by Bassett Furniture. I contacted them, and was put in touch with Cathy. Cathy was willing and eager to help, and shipped me a replacement top for a very reasonable price. I could not be happier with the customer service I have received, and I will not hesitate to buy more Bassett Mirror Furniture in the future.
