Gap Factory

Store completely disturbed during my visit at the end of the day.

Never disappointed when I leave a Gap factory store but this one had excellent sales that I haven't seen in like 7-8 years

Lots of stock and very good prices. Friendly and helpful staff

I had one of the best experiences with the most polite and patient clerk ever on the morning of October 22,. I’m so sorry I missed seeing the survey sent earlier and when discovered, it was too late to submit. On my visit that morning, I had a series of item to return (16 plus items: 2 coats; 8 tops and 8 pairs of pants which I’d ordered online for my granddaughter in the wrong wrong size. This young lady patiently assisted me (a 72 year old grandma who’s driven from Richmond, Va.) and I was able to exchange each item. She professionally and knowledgeably helped me examine my receipts (3different online orders) to return then exchange the items I wanted. In addition to her pleasant and caring personality enhancing this refreshing, timely experience, I was thoroughly pleased with the high quality, further reduced items, I found for my 2 year old granddaughter. I will definitely be returning to shop at Gap Factory Outlet.