Category: | Roofing contractor, |
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Address: | 22735 Executive Dr Suite #180, Sterling, VA 20166, USA |
Postal code: | 20166 |
Phone: | (703) 560-7663 |
Website: | http://www.shinerexteriors.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I've hired Shiner Exteriors for two repair jobs in the past and a recent installation. The recent work was a replacement of the flat roof over my front porch. The workers did an excellent job, which included removing and reinstalling a custom wood railing. The crew was very friendly, professional and did an excellent job of cleaning up the work area. The new roof looks great and I expect the white TPO material will last much longer than the old black rubber.
The only reason I did not give Shiner a 5-star rating is because they could not handle the replacement of the rotten wood trim that went under the roof flashing. The project lead was a great guy, and he did explain they used to do that work, but it's not currently something they do. I joked that with the recent name change from 'Shiner Roofing' to 'Shiner Exteriors' the company would include services such as external trim work. I could not find another contractor in time before the roof was installed, so I ended up doing it myself, which included replairing some of the roof framing that had rotten. I would have happily paid Shiner to do this work, but it was not worth the hassle to get another contractor and push out the roof repair.
They were awesome to deal with. So polite. Also so open with communication. Highly recommend!
Our experience with Shiner was excellent, from soup to nuts. Initially they were very organized and responsive on the phone. Office staff and field staff were well coordinated and they came to do an estimate at the scheduled appointment. They were very cordial and professional, they took pictures of all the areas that required repair and the scheduled us relatively quickly for those repairs. After, they took additional pictures to show how things had been repaired. I would definitely use them again in the future.
Needed a new roof and a couple other things. Mike helped us out and was wonderful. Job was quick and clean up was great.
Shiner's salesman, Jack, was extremely professional with a great personality. He took his time asking what our concerns were for the house. We were looking to change out some exterior weathered wood and to have it all wrapped to slow future weathering. He set our expectation when the work would be completed and followed up through the time with updates.
The two teams that did the work were amazing. They arrived early in the morning and one night left into the dark. They worked efficiently and seemed to move pretty quickly to get everything done. I couldn't be happier with the result.
Jennifer was great with her communication. From phone calls to emails. I was well aware of what would be next and when.
I highly recommend Shiner's.