Category: | Car dealer, Store, |
---|---|
Address: | 18833 Eltham Rd, West Point, VA 23181, USA |
Postal code: | 23181 |
Phone: | (877) 742-7448 |
Website: | http://www.whitmorechevy.com/ |
Monday: | 8:30 AM – 6:00 PM |
---|---|
Tuesday: | 8:30 AM – 6:00 PM |
Wednesday: | 8:30 AM – 6:00 PM |
Thursday: | 8:30 AM – 6:00 PM |
Friday: | 8:30 AM – 6:00 PM |
Saturday: | 8:30 AM – 4:00 PM |
Sunday: | Closed |
Fantastic experience purchasing a truck here. I worked with Robert (sales) and James (finance department) and they were both a pleasure to work with and really great guys. Robert provided a no pressure buying experience and was upfront, transparent, and honest throughout the pricing/negotiations. I knew what truck I wanted to look at and didn’t have to deal with the normal dealer hassle of, “well sit down let me show you other options,” and then try to upsell you on something else. He handed me the keys to the truck I wanted to see and told me to take it for a spin and when I got back he didn’t try to pressure me into an immediate sell. When I did decide to buy the next day, James had everything ready to go for paperwork by the time I showed up to the dealership and had me out the door in my new truck in under an hour.
Overall, if you are looking for a no hassle buying experience, this is the place to buy your next truck. Can’t recommend these guys highly enough. Hands down best car buying experience I’ve ever had.
This is the third Chevrolet store I visited, and the most helpful. Salesman Mr. Allen didn't seem like a salesperson but your best friend. A no hassle dealership.
Pulling a trailer with our ‘96 GMC Suburban, when all of a sudden it wouldn’t shift out of second gear. Pulled in to to a truck repair place, who in turn recommended Whitmore. On the way there, it started shifting normally, but we decided to stop anyway. Not sure of the fellow’s name at Whitmore, in their service department, but he was very helpful. He came out and looked at the vehicle, checked the trans fluid, checked the color, sniffed it, and said it seemed fine. He said that probably a solenoid had gotten briefly stuck, causing the car not to shift. In the process he noticed an air conditioning valve that was leaking, and suggested changing it so we wouldn’t lose freon. They didn’t have the part, but said they were fairly easy to obtain. I likely would not have noticed it until the AC stopped working, and needing $100 or so of freon plus the valve.
He was very helpful and friendly. Not only did he put our minds at ease regarding the transmission, he saved us money and further inconvenience if the air conditioning went out. We completed our trip without any more problems. Based on that experience, I would heartily recommend their service department.