Address: | 13539 Jefferson Ave, Newport News, VA 23608, USA |
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Postal code: | 23608 |
Phone: | (757) 833-0736 |
Website: | https://www.blauto.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 4:00 PM |
Sunday: | Closed |
We used the online appointment scheduler and included details of the work we needed and asked for a quote. We received an email and text confirmation for our request and a follow up phone call to go over our request and a quote for the work.
We dropped the car off and received an email and text message identifying additional items they found during the free vehicle inspection, a very helpful feature since we didn't know about some of the other issues they found.
They did the work we asked for and had the car back to us within about 3 hours. Excellent communication, great service, very friendly and they offer a discount for 1st responders and military.
To say that B&L is nice and honest is an understatement. I felt like Liz was my best friend after talking to her one time. She did everything to make sure my car was taken care of and I was comfortable with everything that was being done. I literally hate taking my car anywhere because you have no idea how much everything is going to cost or if you’re getting an honest opinion. Everyone here is just amazing. You feel like you’re are getting the best service and they are really looking out for you. Please if you need anything done on your car take it here I promise you won’t regret it.
Liz at the sales counter was beyond wonderful.. she was patient.. attentive and most helpful. She took the time to find the best part for my vehicle and at the best price!! They got me in for same day service and my vehicle was ready at the time they said it would be. They also give a great warranty on their work.. this will definitely be my new auto shop to use for my vehicles.
Highly recommend this quality service. Absolutely you can find cheaper rates for services performed. But, you will not get same peace of mind.
This company not only did the repairs in the time and amount stated, they went above and beyond. They inspected every aspect of the vehicle, to include front back and side photographs. A detailed report of the vehicle was sent to me via email. As they found no issue with the vehicle, other than my initial need… I will testify to the honesty of this company and have no reserve in recommending them to the highest degree. From initial service call to vehicle pickup top notch all the way around.
Had a emergency. Management and crew went over the top. Appreciate yall from the 804. Anne.