Category: | Insurance agency, |
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Address: | 11010 Warwick Blvd, Newport News, VA 23601, USA |
Postal code: | 23601 |
Phone: | (757) 599-9590 |
Website: | https://www.fraleygroup.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Ms Sarah is literally amazing even with dates and things having to be changed she got on it right away and was nothing but helpful keep up the amazing work
AJ Fraley and his associate Sarah are the absolute best. I've always known State Farm to be great with customer service, but this team truly goes above and beyond - especially during times you need it most such as important family milestones (teen drivers, home purchase, etc). More than a good neighbor, they feel like friends of the family.
I am so very impressed and thankful for Sarah! If I could steal her for our Company I would. Thank you Sarah for always being on top of everything and being so quick to respond!
I have never had a more helpful insurance company. The staff is outstanding. I am so glad I have them as my insurance carrier.
I like the responsiveness of the people in the office. Also, a couple years ago I was excited to test ride a motorcycle I was considering purchasing. The dealership logically wanted to see that I had current motorcycle insurance. However I didn't have any of my insurance information with me. I called State Farm, it was a Saturday, and they told me they would email a copy of my policy to the motorcycle dealership. I figured "great" , it's not really going to get emailed or it would get there after they closed. I was so very happy when a short time later the dealer received the email and I was able to take my test ride! I did end up getting a new motorcycle! Great service.