Category: | Real estate agency, |
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Address: | 111 E 18th St, Norfolk, VA 23517, USA |
Postal code: | 23517 |
Phone: | (757) 663-7545 |
Website: | http://elementatghent.com/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | 1:00 – 5:00 PM |
I highly recommend The Element at Ghent as a fantastic place to live! There are so many things we loved about The Element including the great community amenities-large clubhouse, pool, lounge decks, gym and more! The apartments themselves are very modern and up to date. They are spacious and well laid out. The entire building is well designed and adds to the quality of living. We liked the parking options for being in a secured garage with only garage button or keypad access. One of the things we most loved about The Element at Ghent is the staff! There is no better staff in any other place in town-they are truly the best! The staff was always going above and beyond to make your living experience perfect from planning community gatherings to fixing maintenance issues in the quickest amount of time possible, they truly care. Again, I couldn’t recommend The Element at Ghent more as it’s a great place to live!
Best apartment in the area! You won't find a nicer and more genuine staff. Very quick to respond. Never had a maintenance request that wasn't handled same day. I usually got a knock on the door within the hour!
Amenities are amazing and constantly being upgraded. You can tell they really invest in the place. Saltwater pool is fantastic and a great place to meet people if you are new to the area.
Best apartment experience I've ever had!
Not only is The Element a beautiful place to live, it's also safe, quiet and clean. We were worried we would struggle to find a cozy place for our family after moving back to Norfolk, but the team at The Element was so welcoming and wonderful that we instantly felt right at home. Amenities are fantastic (especially the parking garage), the staff is friendly and efficient, and we love that our favorite restaurants and grocery stores are just a short walk away! We've lived in many different places, but the team working here at The Element is truly the best we've ever had. Harley made our tour/application/moving process quick and painless. Any questions that I had (and even some I didn't think of) were always quickly answered, either by phone or by email. Janice, Harley, John, and Karen are ALL superb and make The Element @ Ghent truly feel like a family community. Safety is a priority, cleanliness is consistent, and the views are to die for. We love our personal space and enjoy using the common areas, especially the clubhouse and business center. Living at The Element has been such a great experience; we're so glad we made the right decision!
Element at Ghent has great management. Janice and Harley are very helpful and have the best customer service skills. Johnny is such an amazing maintenance guy and absolutely loves animals. Everyone I’ve worked with has been helpful. It’s sad that we have to move but we moved for a good reason. If you are looking for a great first place to live and is pet friendly, Element at Ghent is the place to be.
I recently moved out of the Element at Ghent and I felt compelled to write an "Exit Review" of my experience. I lived at the Element for over 4 years with my 5 year old baby girl. Half way through my stay the most compassionate, thorough, and detail oriented property manager came aboard. Janice Hale made this property THRIVE. She arrived with a team like no other. Her maintenance technician responds RAPIDLY to requests and for four years completed each task with precision. I am so so sad to leave this property and would NEVER have left if it was not time to grow my family and purchase a home. We will miss the most elaborate resident events where Janice often deployed her family and team to cook the best food, we will miss the Christmas gifts that Janice would hand select for each child in the building, and we will miss the most clean and amazing property anyone could ever rent from. Janice....thank you for making the Element so special. Johnny...you are the best. I trust no one, but when I had a maintenance issue I would purposely leave and give you space to work your magic because I knew you would handle everything perfectly. I will miss you guys and I am grateful that my mom still lives there so that I can wave to you all and hold on to the best memories a resident can ask for.