Category: | Real estate agency, |
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Address: | 1600 Granby St, Norfolk, VA 23510, USA |
Postal code: | 23510 |
Phone: | (757) 962-8058 |
Website: | http://alexander-apartments.com/ |
Monday: | 9:00 AM – 5:30 PM |
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Tuesday: | 9:00 AM – 5:30 PM |
Wednesday: | 9:00 AM – 5:30 PM |
Thursday: | 9:00 AM – 5:30 PM |
Friday: | 9:00 AM – 5:30 PM |
Saturday: | 9:00 AM – 1:00 PM |
Sunday: | Closed |
Moved in 7/21. Very smooth transition other the elevator going out of service before my husband could get our California king sized bed & sectional up to the 3rd floor. Maintenance comes in pretty quick & are nice. I like that if I'm here they'll explain the problem & how they fixed it. The staff is nice, my kids love when we go down to the 1st floor bc they are always so welcoming. I haven't seen any bugs however I wanted to be proactive so they come every 2 weeks & spray. Not sure who was in charge previously because the older reviews do not reflect what is in place as of now. No play area for kiddos however many parks are walking distance. If you aren't applying to ghent school across the street the zoned elementary school is Taylor elementary.
When I moved in a couple months ago, new management had just taken over the property. There were a few things wrong with the apartment, but I put in maintenance requests through their online portal and they were taken care of immediately. I was a little worried after reading some of the bad reviews when I moved in. Two things are clear. 1. The management before the current team was obviously terrible. 2. The management in place now is a vast improvement. I have not had a single issue that wasn't fixed immediately and to my satisfaction. The grounds are well kept, and I love the location. They are currently upgrading in general and I'm looking forward to my new granite countertops and stainless appliances. So all in all, you can feel good about moving in here. I'll probably be here for a few years.
Whitmore Management has been amazing so far and I have only been working with them for the past 24 hours! The application process was confusing and Brittany was patient, helpful, and more than understanding! She even stayed a little later at work to help us resolve the situation! She was very sweet and while I have yet to move into the apartment I am looking forward to working with the them! Thanks again Brittany for all the help!! You are amazing!!!
This Community was just purchased by The Whitmore Management Company and they are doing all kinds of upgrades to the Community. Including brand new fitness equipment, new pool furniture, updating the hallways and many more. Nice to see this happening.