Address: | 1230 N Military Hwy, Norfolk, VA 23502, USA |
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Postal code: | 23502 |
Phone: | (757) 461-0615 |
Website: | https://pepboys.com/stores/va/norfolk/1230-n-military-hwy?storeCode=0111 |
Monday: | 7:30 AM – 8:00 PM |
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Tuesday: | 7:30 AM – 8:00 PM |
Wednesday: | 7:30 AM – 8:00 PM |
Thursday: | 7:30 AM – 8:00 PM |
Friday: | 7:30 AM – 8:00 PM |
Saturday: | 7:30 AM – 7:00 PM |
Sunday: | 9:00 AM – 6:00 PM |
Allen gets a real shout out today — phenomenal service!! Came in with engine light issue, coolant problems, and low tire pressure. He was patient in answering my questions, worked quickly, and was transparent with prices. Definitely coming back to this shop. Best car repair service I’ve ever received. Well done!
Fantastic Service. Tamika saved my whole day from going south quickly. Kindly she assisted when all doors on my SUV locked me out … with my phone and all belongings inside … during a 630 am drop off before work … when I accidentally hit the lock button on the key bob … while forcing it threw the narrow slot… in the rain… lol! Then after work when I went to pick up my SUV…. It was just as wonderful meeting Allen and all he did to make everyone smile! Maybe my new year will be a great one! Oil change and nail in tire has been completed. Best part of my day. Well done with customer service. I’m grateful.
Tamika was a great help from the time I stepped into the shop to the time I left. Not only was she extremely informative but also helped me save about $200 of work on my car. An absolute blessing she is as well has the people in the back actually working on the cars. Would definitely recommend.
I brought my older vehicle in for state inspection anticipating some ridiculous repairs and costs. Not only did my vehicle pass, but repairs were a mere $30.00. And despite a clearly busy day, my car was complete in a few hours too. Kimberly and Allen’s customer service was impeccable! I felt comfortable with the service repairs and confident the suggested maintenance was legitimate. As a female not mechanically inclined, I appreciate this level of trustworthy service.
From the Good morning to have a great day Team Tamika and Kimberly were amazing. Great price great customer service, you guys did not disappoint! My ride was ready in the time expected and I was given a ride to work while I waited. What more can I say, Efficient… excellence with a smile and an overall pleasant Experience!!! Thank you!