Absolute Kitchen & Bath

Before we moved, we designed, planned, and ordered materials to start the renovations to make our dream kitchen come to fruition, including ordering our countertops. However after waiting almost eight months for our countertops that we had already paid for in full and spent countless hours designing, planning, and communicating with Rock Solid, they dropped our job two days before installing and refused to do our waterfall island as planned. Sadly, we were forced to start all over again leaving our family without a kitchen for even more months while we searched for another workable stone and fabricator to complete the vision we had for our kitchen.
We looked close to four months for the perfect marble slabs, until we found the perfect White Carrara marble stone selection at ARC Natural Surfaces in Richmond. The only issue was that the marble stone slabs were only 2cm thick. Even the sales person at ARC Natural Surfaces in Richmond told me these 2 cm White Carrara Slabs could not be used for countertops, but I knew these were the slabs would be perfect for how we want to design the kitchen especially the waterfall. At that time we were working with another fabricator, but they too told me that they would not work with the 2cm stone that we really wanted.This is when we called Absolute Kitchen and Bath in Norfolk and spoke to the sales manager, Lisa. Lisa was not only welcoming but also very through in explaining the process of fabricating the 2cm stone slabs we truly wanted for our kitchen. Lisa assured me that their company takes pride in giving their customers the design they really want. She believed despite what other companies told me or refused to fabricate that Absolute Kitchen and Bath could indeed work with the stone I wanted to give us the kitchen we envisioned. Immediately, Lisa was on the phone with ARC Natural Surfaces orchestrating every detail to order our chosen stone. Even the local Virginia Beach manager of ARC Natural Surfaces went out to Richmond to inspect the stone in person, sending us pictures of several slabs of that lot, so that I did not need to travel back to Richmond. Lisa was the liaison for us and ARC, making sure that process went smoothly. But most importantly, she made sure I received the exact slabs out of the set I truly wanted despite the concern that the slabs may not survive the transport to Norfolk. Luckily, the risk was worth it and our slabs of marble made the transport safely. Once the stone arrived to their shop, Brian, the head fabricator and installer of Absolute came to our home to template the kitchen. Brian also explained that Absolute Kitchen and Bath strives to give their clients exactly the personalized vision they want for their kitchen, ensuring me that Absolute does not treat their customers as another job but as clients they value. Brian’s meticulousness, professionalism, and expertise spoke volumes. After the template, Brian worked with my work schedule so that I could personally meet him at the shop after hours to select each specific slab for each of our kitchen counter templates. The following week, Brian and his team were installing the marble stone that others refused to do, creating the most striking island waterfall which is the very center of vision we had for our kitchen from the start. Once the install was done, we could not believe that our kitchen was not only complete, but exactly what we envisioned with the most beautiful natural stone White Carrera Marble countertops. Absolute Kitchen and Bath did exactly what Lisa and Brian promised their company would do- helping us curate the vision we had for our marble countertops, leaving us with a finally-completed kitchen of our dreams. I cannot give enough praise for the work they did from the beginning to the end. Thank you, Absolute Kitchen and Bath for your exceptional work.

]Skylar Grey

I love my new granite kitchen counters. Absolute did a fantastic job. B, Jaime and the rest of the crew did a great job measuring, reinforcing the cabinet bases, and installing the counter tops. They even educated me on caring for the granite. Lisa was very helpful, patient and great to work with. I highly recommend Absolute Kitchen & Bath.

My kitchen is now absolutely beautiful with the new granite I chose. Such a complete change from old gray laminate. Working with Lisa was wonderful! I recommended her to 3 other neighbors! Installers were so professional and did such a fantastic job. Love my kitchen now!

Absolute Kitchen & Bath were awesome. Lisa is amazing! After having an issue with a previous company, I researched and found that Absolute Kitchen & Bath were literally blocks from my house. Within about a 2-3 week time frame, I have my countertops. The installation staff were polite and focus driven on completing a stellar job. I'm so thankful!

Absolute Kitchen and Bath did our kitchen update and Jennifer, the Owner scheduled all the sub contractors for us. Her employees as well as the other contractors were both professional and friendly. Everyone showed up as scheduled. My countertops and tile look great! Other than delays with delivery of our stovetop and tile due to Covid, the kitchen was completed in a timely manner. I would definitely use Absolute Kitchen and Bath again for our next project. Thank you!