Category: | Laundry, |
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Address: | 1579 Oakbridge Terrace, Powhatan, VA 23139, USA |
Postal code: | 23139 |
Phone: | (804) 794-4362 |
Website: | http://www.wiltonconstruction.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
The service Wilton provided were repairs due to a car running into the side of our house. Damages were not extensive, but Wilton took care of everything and it looks great! We have used them before and would definitely use them again!
I would like to start by saying, "you never get a second chance to make a first impression" I say that as my very first phone call to Wilton Construction was answered by Hailey, I proceed to tell her we had storm damage needed siding repair and replacement as well as the roof and porch. Hailey said she would have someone get back to me. As the day went on Hailey called back to set up an appointment with a gentleman named Marcus. I appreciated her swift response and the fact that I got a quick appointment for estimates. Hailey called the day before to remind me and if I was not unavailable she left a detailed message, and that my friends is the first impression Spot on. Marcus came out with his roofer to do an estimate. They were both friendly, informative and brought to our attention things we did not see as far as damages. Marcus responded to my insurance company right away, never a delay. My insurance company was also impressed by the quick responses and paper work needed. Never a delay. Another first impression. We then dealt with Kelly she sent us our contract to sign, Kelly was professional , explained and addressed any concerns we had to make the process swift. She called me right away when I sent an email with questions. Great personality. Another first impression. We had few concerns getting the roof tiles to match and the siding to match since home is 15 yrs old, BUT Marcus worked it all out and the work was done in timely manner. All Wilton workers who came out to complete the job were friendly, professional and cleaned up as if no one was ever there. Another first impression. Once work was complete we were so satisfied , we hired Wilton Construction to redo our porch steps, beams, partial floor on the front porch. This was not covered by insurance it was normal wear and tear. Wilton gave us a fair price and we had them do the work. Our porch looks great and everyone who comes by notices right away that the porch and house were done and we get great compliments. Brian and his partner did a great job and again , all was cleaned up like no one was there. The porch guys were so friendly. Another first impression. I know this all sounds good and some will say "yeah right " or think its an exaggeration but I will say this. I have been in the Mortgage field for 33 years. I worked for a Broker firm for 11 years that had a builder so I am familiar with problems people have when having work done or being able to contact someone when needed. Not all builders are the same, so I get it if you think this is unbelievable. I assure you , you can do a ride by anytime and see the work for yourself. The curb appeal is great and the repairs are visibly done and the house looks great. I would recommend Wilton Construction to anyone looking for a quick , professional repair to their property. As a matter of fact , we are having Wilton come back in the spring to repair the back deck boards, and as always Marcus responded immediately and I already have my estimate for same. My last contact was Taryn, to discuss how we liked our end result and she was absolutely friendly and a great final first impression. Wilton Construction stands by their work and really care about your home.
Wilton Construction is amazing. My family was without an oven for two months. The installation of the new oven required alterations in cabinetry and new electrical work. A few days before installation a different company cancelled due to COVID. Bryan Lynch with Wilton was at my house within a day of me contacting them and had my new ovens installed within a few days. Bryan was professional, timely, communicated well, and provided skilled services. They put my mind at ease during a stressful situation. I highly recommend and will use them again.
While I was on vacation, I received a frantic phone call telling me the kitchen faucet in my rental house had leaked for nearly a week! Panic immediately set in. After speaking with several companies, I contacted Jesse at Wilton Construction and knew immediately he could guide me through this catastrophic disaster. He and Kyle promptly came out to survey the house and mitigate any additional damage. Jesse is very customer oriented, extremely knowledgeable, helpful and honest! His crew was always polite and professional. Jesse walked me through the process, gave me a very detailed quote and assisted me in filing my claim. He would checked in with me at regular intervals during the work, so I was always informed of what was going on. There was never a phone call or text to which he did not immediately respond. This team really cares about helping people, and did a fantastic job! I feel so fortunate to have discovered this great Wilton team and highly recommend them! If I could, I would give them 10 stars. Thanks guys!