(September 7, 2018, 1:39 pm)
I have nothing but excellent experiences with this branch. I am particularly pleased with the attention of its management with any questions or concerns with my accounts. Once i was out of the country when I realized that I had missed a very important deposit into my Roth IRA account, and that had to be completed in less than 48 hrs. I called the manager, Fatima, and explained the situation. Fatima took care of making all the necessary transactions to get the payment done on time saving me from a very costly penalty. As far as I am concerned Burke and a Herbert is one of the best banks to do, business with because of their customer service, as well as for their very good account plans with no hidden fees, and other costs that much bigger banks abusively “load’ on their customers.
