Category: | Car repair, Store, |
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Address: | 5216 Hull Street Rd, Richmond, VA 23224, USA |
Postal code: | 23224 |
Phone: | (804) 231-0244 |
Website: | http://www.departurebike.com/ |
Monday: | 9:00 AM – 5:30 PM |
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Tuesday: | 9:00 AM – 5:30 PM |
Wednesday: | 9:00 AM – 7:00 PM |
Thursday: | 9:00 AM – 5:30 PM |
Friday: | 9:00 AM – 5:30 PM |
Saturday: | 9:00 AM – 4:00 PM |
Sunday: | Closed |
Great guys great service
Ok, my dad brought my bike here. I had some issues with it after storing it (I'm military) and transporting it out here from Tennessee. I didnt have the time, and had a lot going on so I let it go for a while and ended up storing it for 4 years.
My dad brought it to this shop and asked them to do whatever needed to be done. I saw the paperwork and the pricing was awesome compared to quotes I had on it.
I was amazed at how good of a job they did, and with all the mess going on with business closures they made sure the work was done and worked with my dad to bring it home. I've had this bike over 10 years and its running like the day I got it.
My dad said he brought the bike here because my brother had his work done here as well and their professionalism, timeliness, and damn good work impressed him. I dont think I'd let anyone else work on it after this. They deserve the credit for the work. Its outstanding, and I cant thank them enough.
I enjoy going there talking to Brenda in Lee also looking at the bikes and I always buy a couple sweatshirts
Lee and the guys at the front desk not only helped me try to find what I needed but went the extra mile to help me figure out what the issue with my bike so I could get the correct parts.. Thank you.
The other day I was in here ordering parts. I was just amazed at how the owner just came in spoke to everyone then just got down and helped a guy out that was trying to fit spacers in a front end on a springer. Now on a sat this guys would have been lost with out the owners help. Lee was very patient and thoughtful. Very stand up and knowledgeable sales and service. Plus you get to look at alot of history there. I was just very impressed!