Amanda Grocutt

We love our orthopedic specialists here. The only issue is that the address is wrong. I've contacted Cooks Children's about it and no one has responded to me so I'm posting here so others can see. The parking lot for the specialist clinic is not in the same parking lot as urgent care. Specialist and urgent care are in the same building but the parking and seperate entrance for the specialists is off of Prestige Street. The doors for urgent care don't open till 11am. So if you have a specialist appointment before 11am, you have to go in the specialist entrance which is on the other side of the building from urgent care. I hope this helps someone because it was really irritating strolling my toddler who was in a body cast all the way around the building because Cooks put the address and entrance in wrong both on Google and on their website. The staff also get calls about this all the time and they have to spend too much of their time explaining it to people on the phone when they are also checking in patients. That waste of time on the part of management and administration is really disappointing especially when I'm not the only one who has tried to address this issue. Cooks.....get it together....fix the address....fix the entrance location on maps.

Always putting the patients first! And the parents right along with them. Thank you for your service