Shell

Went in without an appointment because my rear brake light was out. I was worked in and the brake light was fixed within 10 minutes. The next day my turn signal is not working. I went back without an appointment. Told them what the problem wasAnd again I was worked in and they corrected the problem very shortly. Great people to deal with! They stand behind their work.

My experience with them was great. I had taken my Ford Escape to a mechanic in Chesapeake, the day before and he told I should drive my truck into a wall, collect the insurance money and buy something else bc Ford Escape is one of the worst models Ford made. Took it to Courthouse Shell, they fixed my minor problems and my vehicle is driving better than it ever has before. Thank you guys giving me back my faith to NOT drive my truck into a wall.

I work right across the street so this location is very convenient. Went here for a new battery as well as car inspection..their prices are reasonable. Everyone is always really nice and customer service is superb. My car runs like a champ now. Thank you all! I will be back.

Called and made an appointment to get a tire rotation. I dropped my car off at the station. Within an hour they called me saying 2 of my 4 tires had been installed wrong. I told them to correct the problem. I received a call 30 minutes later that my car was ready. Gentleman I spoke with was very polite. Prices were fair. I will definitely return.

Had to have pulleys and serpentine belt replaced and 4 tires balanced and mounted for a '07 4 Runner this is a headache to do. I asked for a quote a few months back so I expected this to be a bit of money. During this process the guys at Couthouse Shell are very thorough. Basically the cooling system had issues from radiator to water pump. Steve took pics of it beforehand to show proof of issue. I had no issue with all the work...yes it isn't cheap and I expected this. Now understand basically the frontend had to be broken down just to get to the pulleys and belt. So for those who think this is "oh just add more work to drive the cost up" it's not. I work on my trucks and this whole job would have costed me several hundred and a lot of my time. I have used CS for over 30 years and once again Steve and his team do top notch work. And just a reminder for folks that read this please when you bring your car in to be fixed give as much detail as possible. The mechanics don't own your vehicle so this makes things easier form them to figure out. Don't feel intimidated it's like a doctor trying to figure out an ailment. Thanks guys the work looks great!