Category: | Plumber, |
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Address: | 1002 30th St NE, Auburn, WA 98002, USA |
Postal code: | 98002 |
Phone: | (253) 804-0405 |
Mark was great! Super helpful and knowledgable. We called him for an issue with our guest shower and he ended up identifying 3-4 other issues which he fixed right away. Really great service! I highly recommend using Good Plumber and Mark
Mark came to fix our toilet without us paying for anything. He is such a great person.
Our city utility flushed the water mains and the extreme pressure was too much for our aging plumbing. It caused a full fledged plumbing Armageddon in our house: over a single weekend discovered hot water tank was leaking, the pipe under kitchen sink burst; water from upstairs bathroom started coming through downstairs ceiling, and downstairs toilet dumped water all over floor. Worse,we were waiting for out of town guests to arrive.
Once we recovered from our astonishment at all this happening at once, I called Good Plumber, based on good reviews and location.
Like a knight in shining armor, Mark came to the rescue within the hour. He spent all day fixing plumbing in four different rooms. Lots of new parts and pipes, he even fixed some crumbling parts we didn't know were broken. (As time passed I watched him work while dollar signs were adding up in my head.)
Besides being an excellent plumber, Mark was polite, personable, and provided a detailed explanation of everything he did. Finally all the plumbing in four separate rooms was fixed (with brass parts instead of plastic).
The final surprise was in the bill...of course all this work was costly, but probably less than half what a big company I've previously used would have charged. In fact, I'm sure the "big guys" would have tried to talk me into replacing my very costly gas water heater instead of fixing it.
Mark made sure everything was working perfectly, cleaned up after himself, and the bill was very reasonable. We're ready for our guests and couldn't be happier.
I strongly recommend Good Plumber.
Knowledgeable, honest, and very helpful guy. Treats you like a friend who you asked for help. Recommend 100%.
I had read positive reviews about Mark at Good Plumber. We called him and he came out the same day. We were having horrible problems with our toilet, pipes, etc. My husband had pulled the sheetrock off the walls 3 prior times and made attempts at the repair that would last only 6 months. Mark came out, examined everything, gave a thorough review of my hubby's work, told him what was wrong and what he actually needed to do. He said my hubby had done most of the work and felt he could not charge us. He showed us exactly what to do and made a list for us of what to correctly get for the repairs. I was shocked at his kindness and willingness to teach. We will for sure call again for future problems beyond our ability. He is a rare jewel. Thank you Mark!