Category: | Health, Meal takeaway, Meal delivery, Restaurant, |
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Address: | 3312 Auburn Way S, Auburn, WA 98092, USA |
Postal code: | 98092 |
Phone: | (253) 833-3990 |
Website: | http://www.auburnchirocenter.com/ |
Just moved to area! This is the closest Pizza Hut to me which is actually over 10 miles away but worth the drive! Wanted something easy and quick and Pizza Hut is always the way to go. Very friendly and great customer service!
The manager Joshua at the store handled everything amazingly.
What happened: I tried to put an order through the app and got an error message that the card number was incorrect. The charge did go through to my card. So I called the store the manager could not find my credit card transaction. So he advised to call customer service number on the app. So I did.
Corporate Pizza Hut customer service sucks. The guy just basically told me I was screwed and that I would not be able to feed my family tonight. I asked for a supervisor and was informed none were on the floor. I asked for his name and he put me on hold and hung up on me. Very unprofessional customer service reps.
So I called the restaurant again to place my order. I told the manager what had happened when I called corporate customer service. The manager Joshua was very helpful letting me know it was a phantom charge and would come off when the charge settled. He was shocked at the way the customer service rep handled this situation. Joshua made the whole situation better.
Corporate needs to learn how to handle customers. If it was not for the people in your stores you probably would not have half of the customers you do.
Placed our order via phone for pick up. When we went in, no one acknowledged us for 10 minutes. Four different people in the kitch looked us and one walked past us and didnt even say hi or be right with yoi. Finally we had to step in to get someone to talk to us. The pizza was hot and good. The pizza was 4 stars....but the customer service should be improved.
I am always excited to visit Casey’s chiropractic office! Caring, passionate and diligent employees!