Chad Ruffin MD

jean rehberg
I was very impressed with the expertise and service at Proliance. Both Dr Ruffin and Dr Friend made me feel very positive regarding what was said. I greatly
appreciated their expertise, their integrity, and their cponcern for me and my situation.

For almost a year I was struggling to breath through my nose to where I had to breathe through my mouth. Once I found dr. Ruffin he gave me all the help I needed before even suggesting surgery, it was a dead last option, he is very nice, explains everything thoroughly and make sure all my questions were answered. I would absolutely recommend him as your doctor if you are having sinus issue, also to add one last thing even after surgery and before checked on me multiple times if I was okay and how I am doing.

I highly recommend Dr. Ruffin and his entire staff. I can't say enough great things about Dr. Ruffin's ability to put you at ease while making sure that you are understanding your options for care. I had sinus surgery and cannot get over how much better I feel! The easy online check in to the great support staff and the fact that you don't have long wait times like I have had to endure at other offices is a bonus.
I am recommending Dr. Ruffin to a couple of my family members and am excited to see their health improve as well.
Thank you Dr. Ruffin!

I am a physician/surgeon with single-sided hearing loss and recently consulted with Dr. Ruffin about a cochlear implant. I do not live in Washington but had seen articles and videos of Dr. Ruffin and was very eager to get his professional opinion on my condition. The two hour flight from my home was more than worth the effort.

Dr. Ruffin is a rare kind of physician. Yes, his personal experience with hearing loss gives him a unique perspective when counseling hearing-impaired patients but the reason for his excellence goes far beyond this. Dr. Ruffin’s gift is rooted in his consideration of each patient in the full context of their lives and in his goal to not simply “improve hearing” but to “make lives better”. This may seem like a subtle point but, as I have found through consultations with other less proficient ENTs and audiologists, is critical in helping patients with hearing loss. In my case, “making life better” meant Dr. Ruffin considered not only my hearing test but the hearing environments in which I live and work, the increased cognitive load I was experiencing with my hearing loss, and the emotional component of my hearing loss. Care this complete and nuanced is fine-tuned with exceptional training to be sure but, in my observation, cannot fully develop without a personal mission to help people and a deep commitment to being of service to humanity. Not all doctors possess such qualities.

I cannot say enough good things about Dr. Ruffin. He is the kind of doctor I strive to be every day with my patients and he is a great gift for all patients that struggle with hearing loss.

Excellent everything. To begin with, the office front desk was so understanding when I had to postpone my apt. It was during the snow and ice time after Christmas. There was no way I could make my way off a steep hill to drive there. Totally kind, professional help. I was able to keep my apt a few weeks later. Dr Ruffin took care of my ears in a great way. Explained the process. Answered any questions. Professional, expert, and I was glad for my treatment. We talked about hearing issues. I was able to get a hearing test while I was there and now know how important it is for me to stay up to date on that. The Expert who ran the hearing test was efficient, positive, and also answered any questions I had. That is important to me. My care was very good. The office staff were kind, cheerful, professional and efficient. Easy for me to deal with. I’ll keep going there for treatment.