Verizon Authorized Retailer – Victra

Excellent service every time I see him . Always goes the extra mile to make sure that my account and phone is up to date. Good man.
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Good customer service. Alex helped me and he had knowledgeable and relevant info that help me make my choice. I went with the Galaxy 21 Ultra. I'm happy.

I came in to pay off my phone and trade it in. I believe his name was Ronald, we was super helpful and very friendly! He had me in and out as quick as possible.

Ronald was very helpful and I was very happy and satisfied with his assistant when I asked him questions which he gave me the answer. He is amazing and excellent all the way. Thank you Ronald.

Already, having been a 'Lifetime' customer of Verizon, I must say that at my most recent visit to your store, not only did Ronald go above my expectations (which I've basically come to expect, at this point), but it must be added how he surpassed the usual expert customer service in his going BEYOND them! His genuinely helpful, calm demeanor, all throughout the process of upgrading my phone -- all-the-while, professionally multi-tasking: never 'skipping a beat' when another customer came in with queriea/problems of their own, never neglecting fulfilling my needs or losing track of where we were in my own process.
It was a pleasure to witness how well Ronald ran the store, at what I would consider 100% effeciency, helping everyone who walked into his door, right away, without ignoring his current customer(s) -- and all this, on his own!