Category: | Home goods store, Store, |
---|---|
Address: | 4608 Sunset Blvd NE, Renton, WA 98059, USA |
Postal code: | 98059 |
Phone: | (425) 277-0600 |
Website: | http://www.kingandbunnys.com/ |
Monday: | 9:00 AM – 6:00 PM |
---|---|
Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | 11:00 AM – 5:00 PM |
Customer service on phone and in store was amazing. Carries only the most reliable brand and delivery was reliable and courteous. Excellent!
We needed a new dishwasher and have always been told to go to King and Bunnys for appliances. We went in yesterday at 5pm and Scott helped us find a replacement without pressuring us into anything. We were in and out in less than 30 minutes. We got lucky with a last minute install reschedule and were able to get our new unit installed this morning (less than 24 hours from purchase). Our installer Joshua was great and even reached out to see if he could come earlier. If you are in the market for a new appliance, don't waste your time with the big box stores and just go to King and Bunnys. You will not be disappointed!
This review has been too long in coming. I first heard of King & Bunny’s from a very trusted coworker of mine whose lived in the south end for all her life. I was faced w/buying a washer and dryer for my new home and all I was finding were front loaders at around $4,000 for a set. I told my Dad for that, I’d wash my clothes in the kitchen sink!!! My coworker told me they never go anywhere for appliances than King and Bunny’s. I try to avoid big box stores at ALL costs, so was eager to check out King and Bunny’s. I walked in, was warmly greeted, and told to let them know if I had any questions. Into the laundry area I went. Soon Scott Eldredge of King & Bunny’s was asking me if what specifics I was looking for – front loading, all the bells & whistles, simple simon, etc. I told him exactly what I wanted - an on and an off switch basically. I don’t need or want all the ‘extras’ and I did NOT want a front-loading washer. I wanted simple to use, durable and reasonably priced. He led me right to a set of Maytags that I ended up buying. He was incredibly knowledgeable, not pushy, and we discussed a few other sets of washer & dryers, but he was right the first time. He listened to what I wanted, led me straight to it, out the door for around $1,000 for the set (keep in mind this was several years prior to this review). A few days later, King & Bunny professionals delivered my set, set them up and they’ve been running w/o incident for years.
Fast forward to December 2022. After 14 years, my Kenmore Elite refrigerator begins to develop ice on the floor of the freezer. I chip it out, but the next day it’s back. I know exactly where to go! At King and Bunny’s, Jason greeted me. I told him the situation and that I was looking to replace my refrigerator, rather than put $ into a repair. Due to supply chain issues, they couldn’t even ORDER what I want…. He listened to the symptoms, diagnosed it and told me where I could find information to fix it myself and how much it would cost to have a professional fix my clogged defrost drain. I asked him if my current refrigerator was worth just keeping once I had the drain corrected. He listened to the make, model and age of it and said, “It’s served you well. I’d suggest replacing it once you can to avoid an unfortunate incident later when it goes out completely.” He gave me his card, told me when to call him when he thought what I want may be able to be ordered again. I had the clogged defrost drain fixed and called him a few months later as he indicated. They’re still not able to be ordered, BUT someone had ordered exactly what I wanted before the manufacturer stopped taking orders. It had finally arrived and that person back out. Jason suggested if I wanted it to jump on it! I did!!! The delivery arrival time was 9-9:15 am on a Friday. At 9:00 my doorbell rang, a very nice gentleman delivered it, set it up, and hauled my old one away. I let King & Bunny’s know that my old one was quite clean and working, so if they’d like to keep ahold of it as a loaner if someone needed it to please do. Turns out, they donate working appliances to those in need. That made me happy as I hated to trash a working appliance. I just didn’t want an unexpected fail later due to its age.
Once again, King & Bunny’s comes through w/flying colors. I’m w/my now retired coworker on this one. I won’t buy my appliances from anyone else either! Thank you Jason and team for providing customer service that’s all but extinct in today’s world. You’re the BEST!!!!!
We have purchased all of our appliances here going back twenty years.... They provide consistently excellent customer service and good prices. We love supporting a local business!
We have been doing business with King and Bunnies for decades. Over the years we have received fantastic service, excellent quality products at a fair price, and have always been greeted with smiles by confident, skilled, and knowledgeable staff. We just finished our new construction and needed appliances. King and Bunnies saved the day. We cannot thank you all enough💙🙏 August 2020