Category: | Plumber, |
---|---|
Address: | 2000 S 116th St, Seattle, WA 98168, USA |
Postal code: | 98168 |
Phone: | (206) 823-2291 |
Website: | https://www.mrrooter.com/seattle |
Monday: | Open 24 hours |
---|---|
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
The Team at Mr Rooter was amazing. They took the time to understand our needs and concerns and over delivered on the results. The team was quick and efficient. They did quality work, tested it and made adjustments to alleviate our concerns. We will call them first with any new projects
Dale and his assistant, Ray, were amazing! We were having difficulty finding a plumber to come out and do the work in a timely manner, when we found this company - not only did they come out to do extensive work within less than 2 days but they came fully prepared (none of that “pay us for a quote” like the other places). And, they were flexible to take on additional work we requested. Dale DEFINITELY knew what he was doing and it was nice to see him teaching Ray. We felt fully confident in the work and wouldn't hesitate to recommend them to any friends or family. If/when we upgrade to a larger home in the future we will absolutely be reaching out to request Dale’s help with major plumbing projects. Thanks again! PS - they were also incredibly kind, professional, prompt, worked fast (but not sloppy) and kept things clean.
Basement flooded and did not stop for 2 days. Kyle and Manny of Mr.Rooter came early morning on the third day immediately after my phone call and out of desperation I begged they install a sump pump and stop the leak. They both said they can get to work immediately that day! They cleared their schedule and after 3 days of tireless work, they not only stopped the flooding after 5 hours, but they created a French drain, threw out my water damaged appliances, all the dirt and debris they created, and channeled all the incoming groundwater into my Sump Pump! They were courteous the entire time, were up front with the cost, showed me everything they did whenever I asked, and cleaned up everything as if they were never there. Words cannot describe the comfort I felt that they got the flood handled and they were calm the entire time the water kept creeping in until they handled it. The handy work is top notch and were friendly throughout the process. At the beginning they told us to go get some sleep and that they would work until the problem was solved knowing fully well we were awake for 3 days straight. I would recommend their services to others, especially these 2 fellas who really enjoyed their work as they were doing it. They even dumped the excess dirt from the basement foundation into my lawn as per my request to help me grade my soil and at many times piled it nearly along the porch, much extra work than I needed but they were just great. While other companies were booked until the next week, these guys helped me the moment I needed it and it shows they are worth the money I paid. They worked closely with their JourneyMan who guided them with certain aspects of the repair so I got the sense that there was a great support team they had to ensure the work was done correctly and that they wouldn't need to come back.
Mark is awesome. Second time he has come to our property. Very professional and friendly. Right away he comes across as someone you can trust, someone you would want as a neighbor. I hope everyone at Mr. Rooster is as great as this guy!
Edit review, we have now used this awesome company again. ( a year later at another property) Today we had Ross over to fix a cracked sewage pipe under the house. This guy Ross is also fabulous!
Decided to have side sewer improved- got 5 bids. Jimmy from Mr. Rooter came out, did a thorough and free inspection and estimate, provided the most logical and well thought out recommendation (lining vs pipe burst vs trenching, etc). Not the cheapest, but definitely the best value. His team came out immediately, got the job done in record time. Pablo and Matt were efficient, polite, and proud of their work. Inspection completed immediately. Everything on time, on budget, documented and warrantied, as promised. Highly satisfied and would definitely recommend,