| Category: | Electronics store, Store, |
|---|---|
| Address: | 26272 12 Trees Ln NW, Poulsbo, WA 98370, USA |
| Postal code: | 98370 |
| Phone: | (206) 451-4275 |
| Website: | http://bottlehead.com/ |
| Monday: | 10:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 10:00 AM – 5:00 PM |
| Wednesday: | 10:00 AM – 5:00 PM |
| Thursday: | 10:00 AM – 5:00 PM |
| Friday: | 10:00 AM – 5:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Good products backed by terrible service. Sadly, the owner hasn’t a clue how to admit and rectify errors. Plus, he is incredibly focused on one thing: himself, and not his customers’ satisfaction.
I regret recommending this brand for so long.
Do yourself a favor and spend your money elsewhere. I sure am.
EDIT: big improvements since I wrote this! Service is now excellent.
The Bottlehead team were very accommodating and friendly when I visited during an open-house, and even when I came on my own to compare different amps. Their listening room sounds so close to listening live, as only high-end vacuum tube gear can deliver. After the pandemic, I hope to visit again. :)