Category: | Car repair, Store, |
---|---|
Address: | 9910 233rd Ave E, Bonney Lake, WA 98391, USA |
Postal code: | 98391 |
Phone: | (253) 862-9568 |
Website: | http://www.erniesautoandtire.com/ |
Monday: | 8:00 AM – 5:30 PM |
---|---|
Tuesday: | 8:00 AM – 5:30 PM |
Wednesday: | 8:00 AM – 5:30 PM |
Thursday: | 8:00 AM – 5:30 PM |
Friday: | 8:00 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
We had a snow storm and I slammed into a curb could not find anyone to fix my car called Ernie’s automotive. They said bring it on down. We will diagnose it for you and try to get to it as soon as possible. It could be as early as Monday they contacted me within three hours of what the problem was with my car. Give me a quote, give me updates on my car facility is very clean, honest people they have a customer for life
The service was professional and friendly. The shop waiting room is so unique. It was nice to walk into an auto repair shop that didn't have dirty floors, gum stuck to the wall, and disgusting bathrooms. Ernie's place was like being in a cozy cabin. I enjoyed the Waiting Room Newsletter and loved the signs (we won't mention a certain horrible Governor's name here, haha). I'd recommend Ernie's 100%.
My daughter's truck broke down. I'm a mechanic myself, but didn't have the time to look at it. I started searching online and came across Ernie's Automotive. I'm a big fan of reviews and after reading the reviews for the shop I decided to call. The guy on the phone was very professional and took down everything I knew about what was going on. He gave me a quote for a diagnostic, and even gave me the number to a reasonable towing company.
After inspecting the truck, they diagnosed a bad fuel pump, and also noted that the ball joints were getting bad. My daughter couldn't afford do have the ball joints done, but had them replace the fuel pump. They gave her a very reasonable quote and there were no "surprise additional costs". The truck is running great and she had it back within a day of the diagnostic. It's a refreshing change to deal with a professional, honest business!! I highly recommend them!
Our car started overheating, so we checked the coolant and it was low. We get regular tune-ups and oil changes and watch our fluids, so this was somewhat of a surprise. After filling up on coolant a couple of times, we decided to take our car to Ernie's Automotive. We called on Friday and made an appointment for Monday. Within a couple hours of dropping our car off we had an email with pictures and diagnostics for our vehicle. By the end of the day, we had our car back with a new radiator and a price that was on the medium-low end of our pricing research. The service was fantastic. They're taking COVID-19 seriously too. They've cordoned off the main area and have signage to keep distances. Thanks for the great service, Ernie's Automotive.