Category: | Store, |
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Address: | 2601 E F St, Tacoma, WA 98421, USA |
Postal code: | 98421 |
Phone: | (253) 272-5065 |
Website: | https://www.tacomapropeller.com/ |
Monday: | 7:30 AM – 4:30 PM |
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Tuesday: | 7:30 AM – 4:30 PM |
Wednesday: | 7:30 AM – 4:30 PM |
Thursday: | 7:30 AM – 4:30 PM |
Friday: | 7:30 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
These folks are great! Stuck with a bad prop on the Tombigbee river in Demopolis Alabama. Called Charlie up Monday morning and he machined a new prop and shipped it the same day. Received it Tuesday afternoon, installed it Wednesday morning. Fit perfect and smooth running. I highly recommend these folks and I can't say enough about their great service. Thank you guys!
Fantastic service. Spun the hub on my 15HP Evinrude yesterday. Spoke with Mercedes this morning. Very friendly. She said there are a couple different options and rather than guessing, count the splines and call me back. Called her back when I got home from work. She still had the notes we talked about this morning. Double checked everything and shipped it today.
I'm in the parts business myself. Good help is hard to find. Mercedes is good help!
Charlie is the man. We spun a hub on an old Mercury outboard two weeks before a major trip. I tried three places and between lost packages, wrong parts, and bad inventory, had come up empty handed with two days before our trip. When I called, Charlie knew the motor we were trying to find a prop for, knew his offered options, and double checked inventory. Then he got two props in a box and overnighted them. We had the propeller on the boat in time for a test run and then had a great trip. Thanks Charlie and Tacoma Propeller!
Super friendly. Specialists and they do amazing work. Ruined a prop in a river and had them repair it. Excellent job. Before and after shots attached.
I ordered a propeller on 4/24 and received it a couple days later. It was very prompt delivery and impressive support emails with tracking number to notify me of the shipping progress. Outstanding sales and service. Their price is super competitive as well.
When I attempted to install the propeller the next day, unfortunately, I encountered a problem. I noticed the new prop is a little bit shorter than the original and does not have the brass hub to secure the washer. I contacted Sales, and within an hour, Charles called to help me realize that the propeller I ordered was for an older Mercury engine. He shipped out the correct one which I also received promptly and installed it perfectly for the same price. And lastly, I received a full credit for the other propeller when it was shipped back.
I am so thankful for the outstanding customer service, quality, price, and delivery. I wish the company the best and strongly recommend it to my friends, family members and coworkers.