Address: | 3628 S 35th St, Tacoma, WA 98409, USA |
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Postal code: | 98409 |
Phone: | (253) 502-8600 |
Website: | http://www.mytpu.org/ |
Monday: | 8:00 AM – 4:30 PM |
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Tuesday: | 8:00 AM – 4:30 PM |
Wednesday: | 8:00 AM – 4:30 PM |
Thursday: | 8:00 AM – 4:30 PM |
Friday: | 8:00 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
This review is 5stars totally based on the kind service received on telephone from “Brandi”. Her true professionalism and enthusiasm is a rare find. Too many times in the past we have found customer service people to be condescending and seemingly on a power trip but this recent interaction with Brandi was a refreshing welcome. We have been on a payment plan to repay unpaid covid bills but unfortunately didnt realize the payment plan was an earlier date than our regular monthly bill and had paid it two days late last month. We were gone this week out of cell phone range and when we came home discovered our power off. Our new bill still wasnt due so I telephoned TPU to ask for help. I was on hold 1hr/36mins and was really franticly afraid we wouldnt be able to get power restored same day. Brandi however was extremely courteous. She immediately told me she was sorry for our wait and that she would look at our record and see how she could help. Within less than ten mins she had calmly reviewed everything, explained how the automated billing had dropped the payment plan, but gave us options to get back on track. She had our power restored in less than an hour and when We finished our conversation we understood exactly what we owe, and how we will be billed in future. You could hear “a smile” on the phone as she spoke, which is something that set Brandi pleasantly apart from other customer service people. When customers call a business they are in need of help and many times they avoid those calls because it seems like such a challenging conversation. It was a breath of fresh air feeling like it was understood that we want to keep our bill paid and not being treated like a deadbeat for being late two days. I hope TPU understands and appreciates Brandi’s service to their customers- They are likely to have more customers who will understand their billing and be timely because of their interactions with her. Thank you Brandi and TPU!
Tacoma Public Utilities 3628 S. 35th St. Tacoma, WA 98409. Mailing address Tacoma Public Utilities P.O. Box 11007 Tacoma, WA 98411. Media Inquiries . Contacts for members of the news media. Rebekah Anderson randerson2@cityoftacoma.org; Customers who need to report a problem after hours can call: Outages: 253-502-8602; Water emergency: 253-502-8344
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253-502-8600 Hours Mon-Fri 8:00 AM-5:00 PM. Map of Tacoma Public Utilities in Tacoma, Washington ... The Tacoma Public Utilities, located in Tacoma, WA, is an utility company that provides public services for Tacoma residents. In Pierce County, Utility Companies provide electricity, natural gas, water, and sewer services. ...
30 reviews of Tacoma Public Utilities "I recently went through the process of buying a house on short sale, and as a result, I had to make several calls to TPU to get the electrical inspection, turn on the utilities for inspection, shut off the utilities again, then turn them on and off again for a second inspection, and finally turning them on for full service (once the sale was complete).
Contact information. 3628 South 35th Street Tacoma, WA 98409 (253) 502-8600 https://www.mytpu.org/
Tacoma Public Utilities at 3628 S 35th St, Tacoma, WA 98409. Get Tacoma Public Utilities can be contacted at (253) 502-8600. Get Tacoma Public Utilities reviews, rating, hours, phone number, directions and more.
Call Tacoma Public Utilities at (253) 502-8600 for: • power/electricity inquires • water inquiries. Environmental Services Department Director's Office. Tacoma Municipal Building Fourth Floor 747 Market Street Tacoma, WA 98402 Phone: (253) 591-5525 Fax: (253) 591-5097 . Access. About Tacoma; Jobs; Disclaimer;
950 Pacific Ave. Suite 300 Tacoma, Washington 98402 Phone: (253) 627-2175 Fax: (253) 597-7305 info@tacomachamber.org
Tacoma Public Utilities Dept is located in Tacoma, WA and can be reached at: 253-502-8600. Get more information on Tacoma Public Utilities Dept by viewing our in-depth profile. ... Phone #: 253-502-8600 Type: Landline Address: 3628 S 35th St, Tacoma, WA 98409. Verify this is the True Owner of 253-502-8600 - Click Here (Sponsored by BeenVerified ...
If you have questions about this online system, call (253) 502-8277. An increase in our Electrical Service fees will go into effect on April 1, 2022. This impacts the total cost paid for online permits that include new, temporary, or reconnection fees associated with work. To view the new fees, please see Fees - Tacoma Public Utilities (mytpu.org).