Category: | Roofing contractor, |
---|---|
Address: | 4620 Dovetail Dr, Madison, WI 53704, USA |
Postal code: | 53704 |
Phone: | (608) 249-0831 |
Website: | http://www.ridgetopexteriors.com/ |
Monday: | Open 24 hours |
---|---|
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
We had new fascia and new gutters put on our house. They were great about getting a quote to me in a timely manner and worked with us on the timing of the project and stuck to their quote even though I wanted them to wait 3 months before starting the work. Made a big difference in the curb appeal of the house. They did a great job and no surprises. Good project management is very important to me as well as quality workmanship - we received both.
Overall, our experience went well. We had our roof, siding and gutters replaced due to hail damage.
Ridge Top (Ryan) was very patient with our insurance company and followed up with them (and us) often to keep us in the loop.
Materials were ordered right away (and stored by Ridge Top) but we had to wait a couple of months for insurance to approve everything before the work could start. (The work was initially approved by insurance, and then a different claims adjuster took over our claim and we basically had to start from scratch).
The roof was installed in one day. The workers were very quick. Although they took a lot of precautions to catch nails on a drop cloth, we did still find quite a few nails in our lawn and on our patio after the work was complete. The siding was installed about 2 months later. The finished product looks great and exactly how we envisioned it.
This siding install took 3-4 days including the tear off. Once the siding was complete, the gutters were installed within a week and took 1-2 days. Each day, the crew cleaned up their materials and stored them nicely in the driveway. They also secured everything nicely so that nothing would blow away in high winds.
There was a miscommunication about our screen door. It was accidently removed by the siding crew and wasn't rehung initially. When they came back to install it, it wouldn't latch, so it had to be rehung again which took a couple of weeks. It still isn't perfect, but it's better than it was.
Ryan, our sales guy, was great to work with. He is still working with our insurance company to ensure we are compensated for the damage that was sustained by hail. Antonio was also great to work with and was very responsive and worked around our schedule to stop over after hours to access the initial screen door install.
Overall, we're happy with the work that was done and appreciated the communication as the project progressed.
I can not say enough good things about this company. Chad Hockett went above and beyond for us every step of the way. We had hail damage and our insurance company was extremely hard to work with. Chad showed up multiple times on his own time outside of work and took photos and met with inspectors on multiple occasions until we got everything settled. He is extremely professional, knowledgeable, and just all around helped us out tremendously. The crew showed up early Monday morning tore off our old roof and had a brand new roof on by the evening. The crew was awesome. Super nice bunch of guys. They did a fabulous job on clean up and were very thorough. We will be using Ridge Top in the future for siding and all other exterior needs and I 100% recommend them!
We had an awesome experience with Ridge Top Exteriors. We had some hail and wind damage to our roof. Beau came and inspected the roof and helped us with the claim for our insurance. He made the process super easy and less stressful. When the insurance piece was figured out Ernie and his crew came out and moved quickly and did quality work installing the new plywood and roof. We also had issues with our chimney, which was fixed by the mason. The crew did a great job. We noticed a few items that needed attention after the installation, and Ernie and Beau made sure those were taken care of quickly. The quality of work was amazing. I have already recommended them to friends in the area and will continue to recommend them.