Category: | Insurance agency, |
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Address: | 3830 Atwood Ave, Madison, WI 53714, USA |
Postal code: | 53714 |
Phone: | (608) 221-1149 |
Website: | https://agent.amfam.com/Paul-Stokes/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Jon Robb personally cared for a case involving my vehicle, he was absolutely wonderful ensuring that I was always treated fairly by any mechanic or adjuster dealing with my claim. I could not be more pleased with my insurance, the ease of this stressful situation and the care from everyone at this agency. Thank you again!
I've always been happy with the service here. It's personal and they are responsive. Jon has a great team working with him!
I've since updated this review from a 3 Star to a 4 Star. I've personally experienced increased service and care from the time of my initial review.
I was in a minor accident and called J. Robb's Am Fam office. Angela Bartle was quick to give me my options, stayed on the line with me as we filed a claim with the opposing insurance company, gave me tips, and made sure I understood where the process was at. She is amazing! Thank you so much for making this process just a little better.
My wife was hit by another driver. (His Fault) Jon and Jean were both very helpful helping us through the process of dealing with the other ins. company and getting the matter settled so we could be off and running with a new vehicle. I would say they went above and beyond what I would expect from any Agency. Great service and a real people approach to doing business.