Category: | Furniture store, Home goods store, Store, |
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Address: | 2800 Industrial Dr, Madison, WI 53713, USA |
Postal code: | 53713 |
Phone: | (608) 222-0636 |
Website: | https://www.rundlespence.com/ |
Monday: | 6:00 AM – 5:00 PM |
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Tuesday: | 6:00 AM – 5:00 PM |
Wednesday: | 6:00 AM – 5:00 PM |
Thursday: | 6:00 AM – 5:00 PM |
Friday: | 6:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I was looking for a small part and tried the big box stores, and was referred from one of them. The parts clerk located the part as a piece from a larger kit, but ultimately located it by itself, which saved a lot of money. The clerk could not have been more helpful, and while he was looking, I was asked by two other staff if someone was working with me. When it's becoming so hard to find anything in person and customer service is vanishing, Rundle-Spence delivered. As I told the clerk, I have an old house...I'll be back.
It turns out this is a wholesale supplier. They did take the time to send someone up to help and even tho they did not have the part I needed the gave me the number for someone who they thought would.
Excellent customer service, awesome products. They always have what I need or they can get it promptly.