Ham Radio Outlet

Real swell spot for all your radio needs. These fellas helped me find a lost part for my GMRS kit. Stopping here made me want to jump into HAM.

Salesperson was very knowledgeable of the equipment. Answered questions in layman’s terms.

Very well run ham radio store, and very knowledgeable staff. Wish they were closer to Chicago but a nice ride so not to bad.

The people at the HRO in Milwaukee are awesome, both in store and online orders. They are both knowledgeable and customer service focused. I have had some complex orders in the past and they have gone above and beyond to help out. Prices are competitive and web orders are processed immediately when submitted. I live about 90 miles from the store, and it is not uncommon to have items ordered the next day. Excellent work HRO!!!

As far as I can recall, every one of my purchasing experiences at HRO has been great. Good pre- and after-sales customer service (with only one almost irrelevant exception); reasonable prices (usually very similar to their competitors'), very fast shipping times, and responsible business practices (AFAIK).
I'm sad to see a few unfair (unreasonable) 1-star reviews.
They do their best and follow health/safety guidelines and recommendations. I'm sure their sales have been negatively affected, as it has happened everywhere in the last 3 years, but they do the right thing, which sadly is rare nowadays.
Thank you, and I'm glad you are among the few businesses still alive that are focused on serving the ham radio niche. I hope HRO can stay successfully in business for many years to come. 73.