(May 20, 2022, 12:50 pm)
Kudos to CSL in Milwaukee. It was a rocky beginning but supervisor Sarah made sure changes were made to ensure that all donors are being treated with respect and dignity and there not appear to be judgment. I have attended 4x with being able to provide 2x, but the team gave insight on possible causes and motivated me to return. Shout out to Amy, Larry, and the other staff especially on 5/18/2022, who kept donors entertained and pumping to keep minds off of wait time and donation time. 😀 it worked. Others who were disgruntled were offered VIP passes to return and skip a line. Cleanliness 100% and consistent. Amy and gentleman i had are the best (Poker) thus far, but I hopefully get to experience others. Larry is a hoot and with keep you going, just ask him to wait until after blood pressure to Crack you up. I feel name tags should be visible🤷 , so donors know who they can give a shout out to, because there were a few others who were very attentive. Best for last, Sarah (supervisor), contacted me to ensure issues were not just addressed, but changes made to alleviate negative experiences. Thank you Sarah. 😊
