Category: | Clothing store, Store, |
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Address: | 3911 N Hackbarth Rd, Janesville, WI 53548, USA |
Postal code: | 53548 |
Phone: | (800) 597-7179 |
Website: | https://www.viktos.com/ |
I highly recommend Viktos. I have two jackets and the over beach shoes. Really nice to wear their gear. Any exchanges have been super easy to make and I can’t say enough good things about their warranty or replacement policy. The customer service has been very fast and extremely helpful. Thank you Viktos!
Great customer service!
I bought their pants from a third party and had an issue with them.
Viktos company solved it right away taking responsibility of their amazing quality product even tho bought through a 3rd party.
Professional equipment from professional people!
I purchased multiple pairs of the War Torn gloves. They fit great, are durable, and handle colder weather better than other offerings. On par with their product is the Customer Service. They are responsive and absolutely take care of their customers. I recommend them to all my shooting buddies without reservation!
I do not normally post reviews. I experienced a material defect with the VIKTOS Johnny Combat winter boots. The soles were coming apart from the boot. I contacted the service department and within a day they resolved the issue under warranty. The process was hassle-free. I am impressed with their products and will continue to support this American-based company.
I purchased a pair of Trenchfoot shoes in Multicam. I wore them for 2 days. They were extremely comfortable, however, a small tear formed near the rear pull tab. I contacted customer service and sent them a picture of the defect. They sent out a new pair the same day. Viktos, your customer service is on point. Give those people a raise!