| Category: | Store, |
|---|---|
| Address: | 1604 Plainfield Ave, Janesville, WI 53545, USA |
| Postal code: | 53545 |
| Phone: | (608) 755-1031 |
| Website: | http://www.addiewatersystems.com/ |
| Monday: | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 5:00 PM |
| Wednesday: | 8:00 AM – 5:00 PM |
| Thursday: | 8:00 AM – 5:00 PM |
| Friday: | 8:00 AM – 5:00 PM |
| Saturday: | 8:00 AM – 12:00 PM |
| Sunday: | Closed |
Couldn't have been better. Our 25yr old water softener was leaking, left a message after hour on a Saturday, got a call back Monday am. Two polite, professional technicians showed up Monday afternoon and installed a new system, took away the old one and patiently answered any questions I had.
Our tank on our Iron Genie had a leak and we were sent a new one. We needed to replace the gravel and media. Dan walked us through step by step on how to replace the old one. He replied to any concerns we had in hours - not days. Thank you for great customer service.
They put in our water softener and iron filter several years ago. I've found them to be very friendly, professional, and customer service oriented. Any time I had a question Terry always got back to me within a day, be it phone or email. When our water heater took a dump we went with them again.
We had Addie water service our water softener and iron filter. They were extremely professional and on time! We will definitely be using them again and highly recommend them. A+++
Had a water softener go out on me after quite a few years of use.
Addie water did installation good equipment, good employees, fast, decent price, Took me a few months to pay, installation was in March paid August 9. Told them on the phone my situation had moved to Arizona did not like the job, moved back was a little low on money needed a little time to pay. Someone named Terry called me, it was the most pleasant phone call I ever had , with if (you don’t pay I’m gonna show up and push your door in and take my equipment back). Honestly I felt like it should go to collections would’ve been better threat instead of saying I’m gonna come over and building dwell in your house which holds 12 years six months in the Wisconsin justice system glad you guys did not go through glad you guys waited till I paid. They told me Terry was the owner (Had asked if I would like to speak with him) I don’t know what that would really do because he’s the owner if it was an employee something could be done. All I can say is pay your bill on time otherwise you might get a weird pleasant sound voice threat on the phone