Category: | Car repair, Store, |
---|---|
Address: | 737 Genesis Dr, Orfordville, WI 53576, USA |
Postal code: | 53576 |
Phone: | (608) 879-5559 |
Website: | https://www.mcdermottautos.com/ |
In Feb ‘23 I unfortunately had my car engine vandalized. I have used McDermott before for oil changes and decided to have my car towed there. The damages needed to be assessed first, as we did not know the extent. Turned out that my wiring harness had been cut in many unfortunate places as well as my fuel line. Replacing the fuel line was the easy part, but the wiring was unrepairable, and the wiring harness needed to be replaced. We experienced a bit of delay obtaining the part, but as soon as they got it, they put 2 mechanics on the job and it was completed very quickly. I really appreciated their hard work and coordination with my insurance company. My advice; use McDermott for service and LOCK your car!!!
I have had multiple repairs done. Jack and his team have done outstanding and honest work. Always contact me before going any further on the job. Willing to give honest and informative input.
Great customer service. Vehicle was diagnosed, repaired and returned in a timely matter. Peter was very good at checking in with me if he found something other than we discussed to see if it was something I wanted repaired before moving forward. Overall pleasant experience.
During my career in the automotive industry I have worked with over 1,000 shops helping to improve their performance and customer satisfaction. McDermott Automotive meets the goal of a high performing repair facility. From drop off to pick up, Peter was in constant contact with me on the repair. Jack did an amazing job of getting the carburetor on our 1973 Corvette adjusted and operating at peak performance. I definitely would recommend this shop to all who are looking for GREAT customer service and getting the repair done right the first time. 5 out of 5 Stars!
I brought my blazer in for alignment and a few service points. It came back driving like a new vehicle and the service points were all taken care of. Included was a free vehicle inspection. I would recommend these guys confidently knowing customer service is high on their list of priorities. Kudos and thumbs up.