The Eye Group, SC

(4 Reviews)
3228 Turnberry Oak Dr #200, Waukesha, WI 53188, USA

(262) 542-7113


Contact and Address

Category: Health,
Address: 3228 Turnberry Oak Dr #200, Waukesha, WI 53188, USA
Postal code: 53188
Phone: (262) 542-7113
Website: https://visionsource-eyegroupsc.com/

Hours:

Monday:9:00 AM – 5:30 PM
Tuesday:9:00 AM – 5:30 PM
Wednesday:9:00 AM – 5:30 PM
Thursday:9:00 AM – 5:00 PM
Friday:9:00 AM – 5:00 PM
Saturday:9:00 AM – 12:00 PM
Sunday:Closed

Location & routing

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Most Recent Reviews


  • (March 8, 2019, 4:34 pm)

    Good but big issue. The Doctors and front desk customer service were really good. The doctor was on time and explained everything very clear about my daughter's visit. The doctor was very pleasant and made my daughter comfortable.Customer service was friendly and have been very pleasant over the phone. But honestly I don't want to come back unless insurance gives me no choice. After the exam you have to get your prescription slip from the frames sales person. The doctor starts this push when they walked my daughter out and said so and so will help you with frames and recommended lenses. I was quite uncomfortable with them pushing these overpriced frames from the doctor level. I told the sales person just to be polite that "no, we looked at frames and none of them looked interesting to my daughter. ""The sales person looked irritated and said "what does that mean?". I finally got the prescription slip and left. I know from the past this is how they do it ,but I didn't have them be so pushy about it before with my child. It really disappointing because everything else is a good experience but an eye exam shouldn't be pushing sales upon a child and parent. The doctor should write out your prescription right in the office not get it from a sales person. My daughter really didn't like the frames but I felt they gave my daughter the impression daddy was going to drop 100s on ray bans today so go and look around.


  • (August 30, 2018, 3:50 pm)

    Seriously awesome customer service! I've gone to three other eye doctors in the area and The Eye Group is on a whole different level. As a contact and glasses wearer I've been so happy with all my experience here over the past two years. I can't believe how accommodating they are (I'm a mother of 2 and admittedly can be a pain in the butt customer). Also, friendliness is not a requirement but the staff here are consistently warm and friendly which is so refreshing when it comes to medical appointments.


  • (April 4, 2018, 10:16 am)

    I have never had an issue here. My appointments have been on time. The staff has always been nice. I'm sure some customers are rude and you get what you deserve in service. The staff is always helpful from helping select eyeglasses to doing an adjustment.


  • (November 17, 2016, 3:01 pm)

    The Dr. and front staff were wonderful. They were super helpful with figuring out my insurance details and picking out frames. Also, the frames in the waiting room are all priced which helped a lot so I had an idea of what I would be spending. I was happy with my decision to come here.

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The Eye Group, SC | 3228 Turnberry Oak Dr #200, Waukesha, WI 53188, USA | Phone: (262) 542-7113

The Eye Group, SC On the Web

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