Category: | University, Meal takeaway, Restaurant, |
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Address: | Valley Rd, Reno, NV 89512, USA |
Postal code: | 89512 |
Phone: | (775) 784-6294 |
Placed an order for pickup off the Subway app for a tuna salad- salad today. My order was ready promptly. When I walked into the door the store looked very clean and I was greeted by both the gentleman working! My order was on the pickup shelf waiting for me. They let me know the dressing had changed so they had placed it in cups on the side for me to try- I was very impressed by the thought that went into that small step. Very much appreciated on my end. Grabbed my salad and my lemonade from the cooler where it was staying cold. The receipt taped to my order had a hand written message of “have a good day” that one of the gentleman took the time to write. Another small thing that was noticed and did not go unappreciated. I will be sure to enjoy my lunch and the experience I received from this subway! The employees there seems to have an awesome understanding of customer service and previously working in food service I can appreciate the little things they did for me and my order. Had to take the time to write this review for them.
Manager John was very accommodating in planning a large catering order. His customer service was outstanding. I would definitely order from him again and highly recommend to others.