Address: 385 Ridge Rd N, Ridgeway, ON L0S 1N0, Canada
“Went to the branch today and received absolutely first class service from D Dempster. She was patient and helpful. Did as much as she could to help and then recd good service by calling. No complaints here.”
Address: 1105 Thompson Rd Unit E3, Fort Erie, ON L2A 6T7, Canada
“Went in to open a bank account for my son but it was appointment only but still let us open the account. The lady helping us was very nice and helpful in doing it. Scotia bank is the best never have I had a problem in the 16 yrs I've been with them..”
Address: 124 Griffin St N, Smithville, ON L0R 2A0, Canada
“Sincerity and great advice is what this branch delivers. I have worked with several CIBC branches across Canada and the team at this small branch in Smithville always provide A+ service and holistic advice. Yes I am also an employee for CIBC, but I work in a national role facilitating mortgages across Canada. You will also not that I help this branch with their mortgage clients remotely. I have seen how they helped so many of our clients during the pandemic and I am so proud to call them my business partners. You deserve 5 stars.”
Address: 275 Fourth Ave, St. Catharines, ON L2S 0C2, Canada
“Always friendly and ready to help staff making banking easy.”
Address: 4310 Ontario St, Beamsville, ON L0R 1B8, Canada
“Efficient staff, friendly atmosphere”
Address: 121 Lakeshore Rd, St. Catharines, ON L2N 2T7, Canada
“Staff are accountable for their actions, senior execs reach out to customers to resolve matters, the branch is clean and spacious, CSRs are welcoming and polite and take the time to build rapport with customers, faster lines, great location. I cannot complain. Regional VP for Niagara was hired to do the right job. As a satisfied customer, I have to give credit where its due.”
Address: 7190 Morrison St, Niagara Falls, ON L2E 7K5, Canada
“Hi there my friends My good friend John A. referred us to Pen Financial. We were very unhappy with TD Bank, once a customer for 40 plus years ..TD Bank became arrogant and steel like. They lost the human touch. I met Catharine Palmer ( Financial Services Specialist at the Dorchester Branch ) for our mortgage application... recommended by the ....PenFinancial CEO...from the first minute it was amazing....very welcoming, professional knowledgeable, friendly, understanding, and accommodating. They are competitive and had better mortgage rates and saving interest accounts than all major banks at the time. Sandra Arsenault - Financial Advisor/Mutual Fund Specialist - was excellent and accommodating during the Christmas holiday busy time.....she assisted with such professiolism, quick responses, emails and is very knowledgeable. We are also moving all our RRSPs to Pen Financial. They actually answer the phone. A Great Team with a smile ! Highly recommended for all your banking needs !!! Five Star Rating for sure Let me refer you to Pen Financial and become a member. Thank you Gery Mercnik”
Address: 800 Niagara St N, Welland, ON L3C 5Z4, Canada
“I really wanted to dislike them as I was cohorst into opening account here, and it turned out that they are the best bank I've ever had. They even fix my mistakes by handling the outcome so that I am happy. They really do value customer satisfaction and we can't say that about many banks. I was wrong and I'm glad.”
Address: 3499 Portage Rd, Niagara Falls, ON L2J 2K5, Canada
“I was with Scotia Bank for about 12 years or so. I had nothing but problems. When I would cash checks they would hold them. The checks came from work. (Yes my work is old school) when I would do my taxes it would be cashed once a year. No holds. The reason why "they didn't know if I was taking a pic and cashing it, so it had to clear" if that was the case then every check should have been held. Including Government checks, and tax returns. I switched over to RBC and they made me feel welcomed. The service is 50× better then Scotia. I find the staff more friendly, upbeat and respectful. RBC was a great choice to switch banks and I would suggest to do so. Stay away from Scotia Bank at all cost. They have rules that make no sense and are not consistent. No holds now since I have switched.”
Address: 130 Hwy 20 E, Fonthill, ON L0S 1E6, Canada
“Great experience getting to work with Michaella. As a first-time investor, Michaella’s in-depth understanding of her work, ability to explain and answer questions made it easy for me to be confident in where I am investing. She had wonderful customer service, explaining things in multiple ways to ensure my understanding. Michaella’s approachability made her office feel welcoming. I look forward to meeting with her again!”
Address: 221 Glendale Ave #145, St. Catharines, ON L2T 2K9, Canada
“Surprisingly good rates here. It is a currency exchange office which is definitely not-scammy. They take their cut of course, but it is a very reasonable fee to pay. They offer better rates than at my local bank. You can always ask them for a quote and they will tell you the rate. Take it or leave it. Friendly personnel.”
Address: 1539 21st St SE, Auburn, WA 98002, USA
“Watch for lower gas prices, tends to be one of the best wherever I drive.”
Address: 8170 Cummington Square W, Niagara Falls, ON L2G 6V9, Canada
“wonderful bank. a wonderful team works. always help, explain. friendly workers. recommend”
Address: 1201 Garrison Rd, Fort Erie, ON L2A 1P1, Canada
“Excellent customer service. Employees are very helpful.”
Address: 7885 McLeod Rd, Niagara Falls, ON L2H 2Y6, Canada
“Wow! This is not your normal bank. Financials can be a scary thing and Donna Farr made me feel very comfortable and safe. She worked hard for me, even though I don't have a lot of money or big accounts to bring over. She cared about me and helping me reduce my debts over time, without a bunch of fees or penalties for trying to get myself ahead (something the big banks don't actually want you to do). Thank you Donna, thank you FOCU. I am so very happy/confident/relieved/excited about my choice to change financial institutions. I'm floored that "the man" really doesn't feel like he's there... And I love that!”
Address: 8141 Coventry Rd, Niagara Falls, ON L2H 2X7, Canada
“I love the drive through, please do not shut it down. Contact with your staff is a nice feature. I left another bank because they are shutting ATM and banks down.”
Address: 7014 Vine St, Cincinnati, OH 45216, USA
“No complaints, great customer service. Props to nanle to servicing us”
Address: 7500 Lundy's Ln, Niagara Falls, ON L2H 1G8, Canada
“Knowledgeable and helpful.”
Address: 5233 Stanley Ave, Niagara Falls, ON L2E 7C2, Canada
“Today i went to the Tim Hortons at victoria avenue, and i got wrong coffee and this location was on my way, went there and I asked to replace my coffee to one of the team member , i guess she was on training because she had training badge on, then she called her supervisor to handle my complaint and replacement. Supervisor her name was Mandip, i might wrong to spell her name, she was happy to replace my coffee that was really nice, she apologized for wrong coffee even she didn't do anything wrong about mine coffee. really impressed by the customer service.”
Address: 3969 Montrose Rd, Niagara Falls, ON L2H 3A1, Canada
“I would like to know if you are transferring money from an account to a foreign account in Europe (Serbia). I have instructions for transferring both IBAN and SWIFT ADDRESS or branch number where the money should be transferred to that account.”
Address: 7620 N Hartman Ln, Tucson, AZ 85743, USA
“TMJ sufferer with pain that affects eating & singing!! Mercedez released my facial/nasal bones and the tension/pain near my ear. One (1) visit/treatment and I am 85% improved. Looking so forward to my next visit! Mercedez 'feels' & understands issues you may have that you did not know owned you! Her healing ability comes from her soul, spirit, & mother earth. You will in no way be disappointed......call her today to begin your journey of healing! Kim Stewart”
Address: 67 Jarvis St, Fort Erie, ON L2A 5M9, Canada
“A great bank. I've been with them for over 15 years. They have met all my needs.”
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