Address: 20 Russell Hill Rd, Purley CR8 2LA, UK
“Great store location with some parking place. The store is big enough to have most of their products in-store. Good amount of space to cycle in-store and also in car park to test ride. Pete had been very helpful and knowledgeable person. Offered lot of information about bikes and gears.”
Address: 6, 12 Church Walk, Caterham CR3 6RT, UK
“Dominic the manager was very knowledgeable and helpful today assisting me buying a pair of trainers. One of my feet is very painful at the moment; he was able to give me some advise as to what may be the cause of that and even re laced the trainer in a special way to give more support to the foot. He is an asset to the store.”
Address: 20 Green Wrythe Ln, Carshalton SM5 2DW, UK
“Lovely little local bike shop which saved me when I got a puncture on the rear tyre on my bike. Very reasonable price too, unlike Halfords.”
Address: Tunnel Industrial Estate, Retail Park, Weston Ave, London, Grays RM20 3LP, UK
“Excellent service again from the guys in the bike section today. David in the workshop even removed tyres from a new bike to sell to me as they didn't have any in stock. Happy customer”
Address: 118 Junction Rd, London N19 5LB, UK
“The best place in London to get your bike repaired or even pop in for advice. I've been taking my bike to BikeZtube for over 4 years now and I'm more than pleased with the service. The staff is so friendly and welcoming; service is excellent and so quick and of outstanding quality. I absolutely recommend BikeZtube!”
Address: 125 St John's Hill, London SW11 1SZ, UK
“Great bike shop!!! I am from USA and has just finished ride from Edinburgh and was headed out to Venice. I was having trouble with my rear derailleur and needed an emergency adjustment. Thomas was great, straightened my steel frame derailleur attachment point. He also did a few additional adjustments and I couldn’t have been happier. Reasonable prices too!!! Wish I had a bike shop like this at home.”
Address: F, Friern Bridge Retail Park, Pegasus Way, London N11 3PW, UK
“Purchased and had fitted 2 x headlight bulbs in my Kuga. Only a 15 minute wait for the fitting and all works fine. Decent service for a competive price.”
Address: 114 Oak Hill Cres, Woodford, Woodford Green IG8 9PQ, UK
Address: 2A Anerley Hill, London SE19 2AA, UK
“These guys are amazing. Had my bike fit here (relatively minor adjustments but made a huge difference to my comfort on the bike). Also had a saddle fit - great to be able to try a range of saddles and choose one that suited my body. They also sorted out some problems I was having with my gears on short notice and now my bike feels like a dream to ride! Don’t bother looking elsewhere.”
Address: 11 Sutherland Ave, Cuffley, Potters Bar EN6 4EQ, UK
“Thanks Den, you totally saved my arse by helping with a flat tyre. Peace”
Address: 2, 2 Heath Ln, Dartford DA1 2QA, UK
“Walked in store, about 2 seconds later an advisor was locked on to me. I knew exactly what I was looking for. 2 litres of oil. (The least expensive option) But he offered to go get it for me anyways. Im like okay awesome... (5 seconds later) I walked no more than 2 steps to to the tills.. He then offered to go put it in the car. Knowing full well I had struggled 2 days prior to this trying to get the stupid cap off... I was going to take all the help I could get. Of course, he got it off within 10 seconds... So car is topped up, fixed, all within 5 minutes of walking in the store. Now that was pretty impressive.. Great job guys!!!”
Address: 4, Prospect Business Park, Langston Rd, Loughton IG10 3TR, UK
“Got a response resolving the matter. So I am changing this out of fairness to them. I'd still recommend that anyone planning to buy a folding bike inform themselves over the chains dropping quite easily.”
Address: Blue Chalet Industrial Park, West Kingsdown, Sevenoaks TN15 6BQ, UK
Address: Unit A7, Chaucer Business Park, Sevenoaks TN15 6PW, UK
“Outstanding customer service ! Very happy with them. I have bought an electric bike which I use every single day. They are very responsive whenever a problem occurs which tends to be caused by my heavy use of the bike and high mileage and they always had a positive approach and did their best to solve it every singe time. They were also generous by sending me a free battery case when the other one started to have a fissure making it risky for the rain to enter the electric area. Another thing is that whenever you need something to be sent to you , unless it's the week end, you get the item within 1 working day. Warrantee for the battery is definitely honoured as they sent me a new one when the other 2 died ( again I use the bike very heavily and have made over 10 000 miles in about 7 months. Recommend , as they have both good products , Honour warrantees, and have outstanding customer service. Hope this company gets bigger and open a shop in York !”
Address: Gallions Reach Shopping Park, Armada Way, London E6 7ER, UK
“I have just visited this store today and I have to say the customer service is just top class. I believe I spoke to the manager upstairs regarding some advice on the hybrid riverside 500 bicycle. He was very helpful and informative with great manners. It is really hard to find great customer service as such these days. Will definitely be visiting again.”
Address: 550-570 Purley Way, Croydon CR0 4RF, UK
“Well stocked tidy place. Helpful staff throughout the store.”
Address: 4 Bury Rd, London E4 7QJ, UK
“Both times I have visited the bike mechanic had great service. I had an emergency on my road bike the day before a race! And they repaired it straight away, although they didn’t have the main part that was broken in stock they made it race ready! I also didn’t pay on the day and didn’t leave my details...... went in 3 weeks later to pay ???? and they thanked me for being honest! When actually I should have gone in a lot earlier than 3 weeks! Value for money. Staff are friendly with lots of advice on the local area. Would recommend to all my cycling friends!”
Address: 1, Epping Forest Shopping Park Langston Road Loughton IG10 3UE GB, Langston Rd, Loughton IG10 3UE, UK
“Visited to look for a baby bouncer. The shop staff where very knowledgeable, listing the pros and cons of each product. The shop assistant Charlotte took an hour with helping us. Brilliant customer service. Will be back for future purchases”
Address: Sevenoaks Retail Park, Old Otford Rd, Sevenoaks TN14 5EW, UK
“Good little branch of Halfords, my cars 18 years old but they always have the parts I need, helpful guys at the desk, and I've never found them to be too expensive, all in all a better branch of Halfords than many others, ample parking here as well ????”
Address: 74 Mountgrove Rd, London N5 2LT, UK
“Proper bikeshop for people with real bikes! I'm surprised by some reviews, he's very helpful to all that don't want free or impossible fixes on things able to be fixed. He's saved some very worthwhile pieces in the past and I have always felt welcomed and well advised. For those who want a Halfords, go to bloody Halfords.”
Address: 50 Hayes St, Bromley BR2 7LD, UK
“Excellent for servicing. Had two of my road bikes serviced and one built here. Dave and Ed are excellent at what they do, as is Denver for a perfect bike fit in the new studio upstairs. Thoroughly recommended if you live anywhere within a 5 mile radius of Bromley or Hayes.”
Address: 192 High St, Hornchurch RM12 6QP, UK
“Lovely shop. Really helpful and good prices. Thank you for making my daughters happy with their new bikes. Will definitely return when they need new ones .”
Address: 568 - 570 Wickham Rd, Croydon CR0 8DN, UK
“The manager was very helpful and polite. He assisted us with a car seat and still managed to assist other customers at the same time.”
Address: 2a Anerley Hill, London SE19 2AA, UK
“Excellent service throughout. From Tuesday when I went to talk to them about needing a new hybrid bike, through to Wednesday when I bought the bike. Very understanding and helpful staff . The store even has other facilities, such as spin aerobics, and even toilets for the public to use, if they give some sort of custom to the shop. One small drawback. There is a cafe on the premises, which, on the two occasions that I was there, was closed. Not too sure what on, but it looks like I was given a discount as well, to the sum of £13.97. Now, that is what I call customer service! The store was recommended by my brother - in - law. I definitely would recommend it to other people. E”
Address: Cadence Cycling Performance Centre, 2a Anerley Hill, London SE19 2AA, UK
Address: 1 Chatsworth Rd, Lower Clapton, London E5 0LH, UK
“Great local bike shop. They are not snobby about their bike knowledge and they are reasonably priced and don't take you for a ride. Friendly and helpful staff. Only wish they were open slightly later or earlier on at least one weekday to make it easier to get to during the week.”
Address: 3, Gallions Reach Shopping Centre, Armada Way, London, Beckton E6 7ER, UK
“Huge branch with parking usually find most items you are looking for”
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