Category: | Store, |
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Address: | 506 Creekview Cir, Hoover, AL 35226, USA |
Postal code: | 35226 |
Phone: | (205) 273-8261 |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
On the day of the appointment, the technician was punctual and immediately assessed the problem. He presented me with "good", "better", and "best" options along with how each increment was better. I felt he was honest and didn't try to upsell anything or feel any pressure to go with a particular option. Deciding on the "good" option, he worked quickly to get it working within an hour.
Now this is the type of service that you look for. I was having an issue with my toilet--me thinking I am the man tried to fix it myself obviously failing horribly. I reached out to a few plumbers as I wanted to get someone over to me as soon as possible to fix the leak. Within minutes of my message to them online I received a response and within minutes of that received a phone call with a pleasant individual with an hour time window of when the tech will arrive. I was given a reasonable price quote for the work. They sent a text message with the name of the tech plus a site to keep track of them on the way to me. The tech showed up on time and was nothing short of pleasant. He took a look at the issue and saw that it was not as heavy as I thought it was. He was in and out in 15 minutes and was charged less as the issue was not that serious. Nothing short of an awesome experience and love that they are responsive as quickly as they are. You now have a customer that trusts you and will be back. Thank you!!
Requested a quote for my clogged sink and bathtub and got it almost immediately. The plumber even offered to send the plumber earlier than I expected....tonight! I took him up on the offer and the plumbers were at my apt in less than an hour. I got text messages updates confirming my appointment and when the plumber was on his way. Awesome! He arrived and cleared both my sink and bathtub in a short time. He is obviously very knowledgeable. He had an assistant with him but I appreciate him taking the time to clean the sink after the work was done. I have hired other plumbers before and no one cleaned up after a job was done. Both men were very polite as well. We all know plumbing can be expensive but this was surprisingly very affordable. Thank you!!