Address: 130 Commercial Ct, Alabaster, AL 35007, USA
“In Response to Matt Gambill's Review: We were asked to remove a top which wasn't our product unknowingly on 2/8/21 by a builders warranty department at 9:00 am. We arrived early as usual. Plumber was supposed to be there ,cabinet man and mirror man. The warranty department was immediately notified this was a granite top not a cultured marble top and that we and the cabinet man were the only ones there. I informed the warranty department that this would require a mirror man to remove the mirror and that we would not be responsible for any of our work due to the fact this was not our product. I was then told on 02/08/2021 that the earliest the mirror man could get there would be 02/10/2021 and that they would call me to confirm what time the mirror man would be at the homeowner's location. I was never called until that Wednesday morning at 10am asking where my guys were. I explain to the warranty department no one ever contacted me to confirm what time the mirror man would be there, that my guys were in Montgomery at the moment and would immediately go to the house once they return later on that day.. Now the homeowner is trying to blame me for the delay, when it is obvious someone in the builder's warranty department failed to communicate.”
Address: 150 Commercial Ct, Alabaster, AL 35007, USA
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