Address: 12860 Old Seward Hwy, Anchorage, AK 99515, USA
“These guys went to bat for me multiple times. I had to have been one of the tougher, more…difficult..customers that have came through this shop. I wanted my trucks repairs done my way and these guys were more than able to help steer me the right direction, but do what needed done themselves and do it quick too. There were many hiccups and delays just due to everything going on in the world, no fault of Fix Autos.. with back ordered parts and what not, all of them, absolute legendary employee Erik, handled with ease and the highest level of customer service. Amazing overall customer service and communication skills by him and I have recommended Erik @ Fix Auto Old Seward South location multiple times to people in auto damage situations since February when we all met originally. On top of that I had an issue with my truck, that I believe happened during the accident, that was noticed a while after I picked up of my finished truck at Fix. I called down there, they were happy to fit me in immediately, that day, who I believe to be the manager, Shawn, or Sean maybe, had the team inspect and address my issue on the spot. Ended up being something completely unrelated to the accident or their work, but was taken care of by Shawn/Sean and Erik, on the house, while I waited in the nice lobby. Overall 10/10 experience, thank you to the front desk/reception team for always answering my calls and texts constantly, to Erik, Shawn/Sean and Kakoa, I hope I got that right. These guys work well as a team, and quick on their feet with time sensitive ordering or phone calls. If you are looking for a place to repair your damaged car, Fix Auto Old Seward South should be your first and only stop, ask for one of these fellas.”
Address: 13490 Old Seward Hwy, Anchorage, AK 99515, USA
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