Address: 19937 W Arlington Rd, Buckeye, AZ 85326, USA
“From our family we would like to thank the crew at Firestation 326 that responded to our call. It was a sad moment and you were very kind and respectful. Stay safe and words cannot express our thanks.”
Address: 19842 W Arlington Rd, Buckeye, AZ 85326, USA
“I did not want to respond to this guys opinion, but I owe it to my loyal customers an explanation why this person's vehicle is not getting done. I went over and beyond for what he is putting out there. I do have photos from start to finish on his vehicle. I presented to him exactly what is wrong with what is visible, I cannot fix what I can not see. The vehicle was in perfect condition when it left my shop. I can honestly say these newer cars have nothing but plastic holding them together. I did not know he wanted super glue holding his front bumper. These new vehicles are supposed to snap together and that's exactly what I did. If other issues are appearing then obviously you're having another problem besides what I've already repaired. I explained this repeatedly to the customer. In turn he took it upon himself to put out there something that was completely wrong about me and my business. I do have other customers I attend to so I know it is hard to get back to everybody, in this case he said I ignored him which I did not. I do have a small business but I also have a life to live. This customer was contacting me on the weekends and around his schedule that worked for him. I went out of my way and still felt like I was not appreciated in what I was giving this person, so yes I decided to have him move along because I did what he paid for. So at this point I was not gonna respond back to finger pointing so I left it alone and decided to Let him resolve this in his own way which had nothing to do with me or my business because again like I said I did what I was paid for additional work that comes along with additional pay. Like he said in his post he paid to get super glue on his bumper. I do not do that, sorry my customers deserve better than that. I have been in business for years and sometimes this is what happens when people try to take advantage of small businesses. I will proceed in doing what i do best, sorry I can not win all customers, but will definitely keep pushing forward for my repeat customers and new customers. Have a blessed day .”
1 million customers
find businesses on BusinessYab every month.
500 businesses
join BusinessYab every day.
BusinessYab helps you…