Category: | Health, |
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Address: | 6145 E Arbor Ave, Mesa, AZ 85206, USA |
Postal code: | 85206 |
Phone: | (480) 832-1300 |
Website: | https://www.brookdale.com/en/communities/brookdale-east-mesa.html?cid=yext |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
We just moved my 87 year old mother here- I have so many positive things to say about Brookdale East. The staff is very caring. The facility is lovely and smells clean- it's tastefully decorated and the grounds are nicely kept. There are 4 separate "neighborhoods" (that connect together if residents want to stroll around) and in each small neighborhood the residents eat dinner together like a family in a smaller dining room. They give mom her space; just enough care to still feel independent & in control of what she wants. They don't force anything on her that she doesn't want to do and we appreciate that cuz she's feisty lol. Also I'd like to add that despite the nursing shortage going on across the country right now, Brookdale East Mesa appears to be fully staffed at this time which is impressive.
I am very impressed with the staff interactions with the residents. They genuinely care about all of the people there.
The Brookdale Staff is incredible. The second we walked in, we were greeted with a warm welcome & a smile. It was obvious that these were people who truly love what they do. After touring the facility, we sat down with Liz and she went over everything thoroughly. As difficult as it was for us to leave our grandpa in an unfamiliar place with people he didn't know, we felt confident in our decision. Liz and the other ladies in the front were very compassionate, understanding and reassuring. Since moving grandpa in, we have met many other attentive & caring staff members- one of which went OUT of his way to get the cable hooked up in the room and working properly. He stayed late (past his scheduled shift) to handle this and even followed up shortly after. Mark, your efforts and hard work are appreciated!
Thank you Brookdale staff for all you do!
The staff and management do a great job finding the right fit for each new resident. They have a number of different activities for the residents and even a dog and cat to make things feel more comfortable. We took our first tour and immediately felt the warm, inviting environment from the minute we met Traci Henderson who showed us around at Brookdale East Mesa.